Recht der Werkelijkheid

Article

The influence of digitalization – in what ways has the Internet changed the central issues of access to justice?

Auteurs Richard Cohen en Humphrey Clarke
DOI
Auteursinformatie

Richard Cohen
Richard Cohen founded Landau & Cohen Solicitors before joining Epoq in 1998 as Joint CEO and is now Executive Chairman and Head of Partnerships. He served on the Solicitors Regulation Authority working group for the introduction of alternative business structures and contributed to the Legal Services Institute’s study on the Legal Services Act and the Legal Services Consumer Panel relating to referrals. In 2011, Richard was nominated for the FT Innovative Lawyers Legal Innovator of the Year Award.

Humphrey Clarke
Humphrey Clarke has worked in business development and market research for both Epoq’s UK and US operations. He has over nine years’ experience working in the legal and insurance sectors and has contributed numerous research papers and articles for industry publications.
  • Samenvatting

      Access to justice for those who cannot afford it remains a serious and intractable problem. Financial shortfalls and austerity cuts have caused much of the free legal advice sector to contract. Recent gains in the economy have not been distributed to the poorest in society, many of whom view lawyers as expensive and inaccessible. The result has been a widening of the justice gap – one which can only be filled if new models based on digitalization and internet based technologies fulfill their potential and allow both law firms and major brands to provide more affordable services. A broader market based response to the coming shortfall in legal assistance is possible if unbundling can become standard among legal practitioners. Technology will enable citizens to be supported with targeted advice and information should they need it. It will also bring solicitor managed services to an increasingly wide segment of the public.

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