Samenvatting

If we want Mediation to be a success, we need to diversify our techniques by mixing different styles and forms.Mediators, should always try to find solutions for the problems of their clients and not only bring the prophecy to the world of the ideal ‘conflict resolution’. It is important to be flexible and not stick to one style of mediation but to try out new recipes in mixing them together. Have the guts to experiment with coaching, advising ,negotiating, collecting information etc.. Mediators also need to take the ‘marketing rules more serious. Every client is looking for HELP. So please do so and train yourself in finding out their real needs.And finally mediation is a perfect technique to save costs in a company..unsolved conflicts and tensions cost fortunes.Let us ‘market’ our business in an new and creative way.