Samenvatting

There have been little to no empirical research conducted on trust of Dutch citizens in the police. This study is a step towards filling this gap. We used semi-structured interviews, questionnaires and observations to examine to what extent citizens’ trust in the police is determined by perceptions of the effectiveness of the police to reduce crime and disorder and perceptions of procedural justice. Research was conducted in Bloemhof, a superdiverse neighbourhood in Rotterdam. The results indicate that in superdiverse neighbourhoods perceived responsiveness is the cornerstone for explaining police trustworthiness. Implications for policy reform are discussed.