Samenvatting

The research focuses on the possible added value that volunteers can have on the goals of probation supervision. Forty-five volunteers, probation officers and clients were interviewed. Results show that volunteers were deployed in multiple phases of the probation process, and performed a wide range of activities. Probation officers and volunteers could strengthen each other if they enter into a collaboration aimed at the goals of the supervision plan. Probation services may make more use of the potential of volunteers by also deploying them to more serious target groups. The choice for volunteering is tailor-made, in which safety is paramount, and motivation and responsiveness are also considered.