Samenvatting

If someone disagrees with an administrative order, he or she has to lodge an objection with the administrative authority responsible for the order. Only after the administrative authority has fully reconsidered the contested order is the interested party allowed to seek redress with the administrative courts. Estimates are that around 2.6 million objections are filled each year, making the administrative objection procedure the most frequently used dispute resolution procedure in the Netherlands. Numerous variations can be found in the way administrative authorities handle objections. Does this affect how professional users evaluate its quality? And if so, how can this be explained?