Samenvatting

In their contribution ‘Employment and ICMS’, Rob Jagtenberg and Annie de Roo discuss the yields that an integrated conflict management system may bring to individual workers, to the company or organisation, and to society as a whole. Few organisations have adopted ICMS as yet. Therefore, the authors analyse the resistance against introduction of ICMS in some detail, especially resistance on the part of management, which likely will be decisive.Recent developments in the world economy and in politics however, may change the leverage in favour of introducing ICMS still, in the years to come.