Samenvatting

In his column ‘Versterking alternatieve geschilbeslechting in consumentenzaken door richtlijn ADR en verordening ODR’ Koos Nijgh, head of the legal department of the ‘Stichting Geschillencommissies voor Consumentenzaken (SGC)’ gives an overview of how the SGC should anticipate the recent European legislative developments regarding ADR. After a brief summary on how the SGC functions, he analyses the European legislative demands and the policy the SGC has adopted. The author concludes that the impact of the new legislation is overseeable and that the SGC will do even better in the future.