As mediators we should be aware of our biases. We cannot avoid them, although we need integrity and impartiality while helping people communicate and negotiate in their search for conflict resolution. The mediator’s job is delicate and important, as we ‘play’ with people and their underlying interests, emotions and identity. That is also the case in business mediation, where it all seems to be just professional and some feel emotions are to be avoided.
Mediators need much intrapersonal work to stay balanced and to manage their own biases. In this article a 5 step Managing Biases Process (5MBP) is suggested.
To do this honestly and seriously, and to keep growing, we need a ‘sparring partner”. Such mediator buddy contributes to our checks and balances, and better guarantees the integrity of the mediator.

This article tells the story of University of Strathclyde Mediation Clinic through the eyes of its founder. Taking its first case in 2012, by the start of 2021 it will be providing a free mediation service in 16 of Scotland’s 39 sheriff courts, covering more than half the country’s population. Yet it started with no plan, no budget and a few volunteers. The article makes the case that mediation clinics, like mediation itself, call for improvisation, coining the term ‘pracademia’ to describe how such clinics straddle the two worlds of practice and theory.

Implementing a restorative policy is a difficult job for schools. In schools based on sanctions teachers need to know the rules, but in schools based on restorative justice everyone, especially students, understands the rules and believes in them. The relation has priority. Such a school needs a vision on the restorative method for parents, teachers and students to solve unacceptable behaviour and conflicts. It focuses on self-discipline instead of discipline.

Schools are tasked with helping children to become socially competent(er), both in the on- and offline world. If conflicts occur, schools find out how they can tackle this behaviour and prevent it in the future. Schools cover various tracks here. More and more schools have understood that they can actively involve children and young people in their preventive and problem-solving approach. They integrate methodologies and programmes that give children and young people the opportunity to take responsibility when a conflict occurs. Some of these methods and programmes are looked at more closely in this article. The article concludes with a future-oriented dream that responds to some current educational needs.