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Artikel

Access_open Het monstertruckdrama in Haaksbergen en het vertrek van burgemeester Gerritsen

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2018
Trefwoorden blame games, crisis, resignation, local authority, mayor
Auteurs Sandra L. Resodihardjo, Marloes Meijer en Brendan J. Carroll
SamenvattingAuteursinformatie

    Following a crisis, questions are often raised about how this crisis could have happened and whether someone is to be blamed for the crisis or its bad management. The blame game can become fierce as actors try to avoid, shift or mitigate blame in order to stay in office. In 2014, a festival took place in Haaksbergen where a monster truck drove into the audience, killing three people and injuring many others. Not enough safety measures had been taken to prevent the tragedy. Many actors were to blame for that, including the local authority which had granted the permit. Other actors blamed for the events were the mayor, the monster truck driver, and the organization organizing the festival. In the end, the mayor of Haaksbergen resigned. Instead of becoming more accommodative in his response as his blame levels increased, the mayor continued to be quite defensive, stating that the permit would be granted again – even with today’s knowledge. As one council member stated it, one cannot defend something which cannot be defended.


Sandra L. Resodihardjo
Sandra L. Resodihardjo is werkzaam aan de Radboud Universiteit, Institute for Management Research.

Marloes Meijer
Marloes Meijer is werkzaam aan de Radboud Universiteit, Institute for Management Research.

Brendan J. Carroll
Brendan J. Caroll is werkzaam aan de Radboud Universiteit, Institute for Management Research.
Artikel

Het succes van social engineering

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1-2 2018
Trefwoorden Awareness, E-mail phishing, Social Engineering, Telefoonfraude
Auteurs Jan-Willem Bullée, Lorena Montoya, Marianne Junger e.a.
SamenvattingAuteursinformatie

    Social engineering is the usage of social manipulation and psychological tricks to make the targets assist offenders in their attack. This paper aimed to discuss the success of social engineering attacks and interventions in an organisational setting. Three kinds of social engineering experiments were discussed, each using a different modality (i.e. face-to-face (f2f), email and telephone). In each experiment, the targets (i.e. participants) were persuaded to perform actions that contribute to their victimisation.
    A portion of the participants in both the f2f and telephone experiment received an intervention to reduce victimisation. The conclusion is that awareness raising about dangers, characteristics and countermeasures related to social engineering proved to have a significant positive effect on protecting the target. The results of these experiments allow practitioners to focus awareness campaigns to maximise their effectiveness.


Jan-Willem Bullée
Jan-Willem Bullée is Information Risk Manager aan de Universiteit Twente. Email: j.h.bullee@gmail.com.

Lorena Montoya
Lorena Montoya is Graduate School Coordinator aan de Universiteit Twente. Email: a.l.montoya@utwente.nl.

Marianne Junger
Marianne Junger is professor Cyber Security and Business Continuity aan de Universiteit Twente. Email: m.junger@utwente.nl.

Pieter Hartel
Pieter Hartel is hoofd van de Cyber Security research group aan de TU Delft en werkzaam aan de Universiteit Twente. Email: pieter.hartel@tudelft.nl.
Artikel

De rol van sociale media bij rampen en (mini)crises

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2016
Trefwoorden Sociale media, Crises, Crisiscommunicatie, geruchten
Auteurs Menno van Duin, Vina Wijkhuijs en Jan Eberg
SamenvattingAuteursinformatie

    Professionals dealing with crises are more or less forced to a next level of crisis communication and crisis management. This is because of the influence of social media. Messages on Twitter, Facebook and other social media can have a significant impact on the course of developments during a crisis. Sometimes in a positive way, when help is mobilized quickly and people can be informed almost instantly. On other occasions the impact is more negative, when for instance rumors lead to false accusations or threats. In the past several years, crisis management authorities have built up more experience with the use and application of social media and monitoring tools. There are still cases where officials and professionals are taken by surprise because of the shift stream of messages and their impact on public opinion and crisis control. But also lessons have been learned, e.g. in terms of online and offline reactions, cooperation with the public, and rumor control.
    This article gives an overview of research results in literature and summarizes the outcomes of a case study research project.


Menno van Duin
Menno van Duin is lector crisisbeheersing (IFV).

Vina Wijkhuijs
Vina Wijkhuijs is senior onderzoeker Lectoraat Crisisbeheersing (IFV).

Jan Eberg
Jan Eberg is hoofddocent en onderzoeker integrale veiligheid (HU).
Artikel

Normbeelden als alternatief voor politiecultuur: de integere, neutrale en loyale supercop

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0203 2016
Trefwoorden police culture, norm image, integrity, neutrality, loyalty
Auteurs Sinan Çankaya
SamenvattingAuteursinformatie

    This article argues that the notion of norm images does more justice to the complexity of the police organization. The notion of ‘police culture’ is heavily criticized for its homogenizing tendencies, monolithic connotations and stereotypical and negative evaluation of police work. Norm images have an analytical value, because (1) the images are contextualized within and connected to the rule of law, (2) the images are sufficiently analytically flexible for a situational and relational interpretation of the cultural processes within the police organization, and (3) the notion theoretically presupposes the resistance strategies of social actors against the norm images. The article illustrates the theoretical value of norm images by focusing on the dominant images of the ‘trustworthy’, ‘neutral’ and ‘loyal’ police officer.


Sinan Çankaya
Sinan Çankaya is universitair docent op de afdeling Bestuurswetenschappen & Politicologie van de Vrije Universiteit Amsterdam.

    This paper focusses on the cultural aspects of rural policing by analyzing the stories of rural police officers. It shows that some central elements can be found in these stories. The core element of these stories is the constructed contrast with the imagined urban police: the rural police are said to be better integrated in the local communities, have more personal and direct relations with citizens, and have other strategies to solve problems. Rural officers often feel that they are seen and treated as inferior police. In contrast to this image they emphasize that they are more competent and have better methods of policing than the urban police, by avoiding the use of violence and escalation. These stories are an important way to construct an identity as rural police. They become more manifest at the moments that the specific identity of the rural police is under threaten.


Jan Terpstra
Jan Terpstra is hoogleraar criminologie aan de Radboud Universiteit te Nijmegen.
Artikel

Verbeelding en veiligheid

De film Project X en de rellen in Haren (2012)

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2016
Trefwoorden Film, public imagination, public safety, Riots, Youth
Auteurs Heidi de Mare
SamenvattingAuteursinformatie

    On September 21th 2012, a sweet sixteen party in Haren (a Dutch village), announced on Facebook as PROJECT X Haren, turned into a riot in which youngsters clashed with the police. The blame was put on the film Project X (2012) that would have inspired adolescents to become aggressive and violent. However, like other adolescent comedies, this movie offers an insight in the adolescent state of mind, the role of humor and their lack of risk assessments. Much violence is (harmless) slapstick-like, boundaries are exceeded (sex, alcohol, drugs) and transgression is often directed against parents, teachers and the police. What is tested in the adolescent imagination is the public order. Film functions as a symbolic rite of passage, with carnivalesque inversions. Reacting in Haren on this adolescent state of mind with an administrative prohibition (‘there is no party’) confirmed the juvenile joke. Acting as if it is not a party but a huge disaster (by enlarging police forces) contributed to make the riot a reality that the youngsters themselves never imagined. The commission of inquiry recommends taking serious film and other forms of public imagination, because they contribute to our understanding of reality, especially concerning the perceptions of societal actors.


Heidi de Mare
Heidi de Mare is directeur van Stichting IVMV, instituut voor maatschappelijke verbeelding, www.ivmv.nl.
Artikel

Gedragsprofiling: het bepalen van kwade bedoelingen en het meten van effectiviteit

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2 2015
Trefwoorden gedragsprofiling, afwijkend gedrag, psychologie, effectiviteitsmetingen, beveiligingspersoneel
Auteurs Helma van den Berg, Remco Wijn en Dianne van Hemert
SamenvattingAuteursinformatie

    Is behavioural profiling a viable alternative to more traditional approaches to profiling, viewed from the perspectives of underlying theoretical assumptions and measures of effectiveness? In this article we describe behaviour profiling in relation to other types of profiling, we review relevant psychological mechanisms that underpin behaviour profiling, and discuss effectiveness of this type of profiling as well as methodological aspects of measuring effectiveness. Behaviour profiling is a method largely used to select potential offenders before the offence is committed by observing and giving meaning to behaviours preceding incidents. Deviant behaviours exhibited by suspects can be either part of a modus operandi related to the offence, the consequence of increased stress, or an atypical response to prodding actions by security officers. Relevant psychological mechanisms to explain ways behaviour profiling works include direct characteristics of deception as well as indirect indicators of deception, such as a criminal being more self-focused and more cognitively engaged. Effectiveness of behaviour profiling is increased by training, including learning more about modi operandi and related behaviours, awareness of biases in general, specific relevant biases, and techniques to correct for these biases.


Helma van den Berg
Helma van den Berg is werkzaam bij TNDO Earth, Life, and Social Sciences. Helma.

Remco Wijn
Remco Wijn is research scientist bij TNO Earth, Life, and Social Sciences

Dianne van Hemert
Dianne A. van Hemert is werkzaam bij TNO Earth, Life, and Social Sciences en redacteur van dit tijdschrift.
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