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Case study: the international CSR conflict and Mediation Supply-chain responsibility – the article revisited one year later

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2010
Trefwoorden corporate social responsibility, international CSR conflicts, supply-chain responsibility, CSR
Auteurs Sjef Stoop, Ineke Zeldenrust, Gerard Oonk e.a.
SamenvattingAuteursinformatie

    In TMD 2009-2 the article ‘Case study: the international CSR conflict and mediation. Supply-chain responsibility: western customers and the Indian textile industry’ was published. In this article, Tineke Lambooy describes the ins and outs of the multiparty dispute between G-Star, in origin a Dutch company, the Indian-Italian Fibres & Fabrics, the employees of Fibre & Fabrics International, the governments involved and a number of non-governmental organisations striving for good labour relations and labour conditions. Lambooy’s article resulted in four reactions that are published in this article.


Sjef Stoop
Sjef Stoop is trainer-consultant European Works Councils, FNV Formaat. Van 2003 tot 2007 was hij International Verification Coordinator van de Fairwear Foundation.

Ineke Zeldenrust
Ineke Zeldenrust is werkzaam bij Schone Kleren Campagne.

Gerard Oonk
Gerard Oonk is directeur Landelijke India Werkgroep.

Frans Evers
Frans Evers is voorzitter Nationaal Contactpunt voor de toepassing van de OESO-richtlijnen multinationale ondernemingen.

Lawrence Susskind
Lawrence Susskind is Ford Professor of Urban Studies and Planning aan het Massachusetts Institute of Technology. Ook is hij vice chair, Program on Negotiation at Harvard Law School.

Tineke Lambooy
Tineke Lambooy is a Senior Researcher at Nyenrode Business University (Nyenrode) in the field of corporate social responsibility (CSR) and she lectures in Legal Aspects of Globalisation-CSR, and Mergers & Acquisitions at Utrecht University, the Netherlands. She is completing a PhD on the Legal Aspects of CSR. Ms Lambooy assisted Mr Lubbers as a mediator in the conflict discussed in this contribution. E-mail: T.Lambooy@nyenrode.nl or T.E.Lambooy@uu.nl

Ruud Lubbers
Ruud Lubbers is mediator and inter alia former Prime Minister of The Netherlands.
Artikel

Case study: the international CSR conflict and mediation

Supply-chain responsibility: western customers and the Indian textile industry

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2009
Trefwoorden corporate social responsibility, international CSR conflicts, supply-chain responsibility, CSR
Auteurs Tineke Lambooy
SamenvattingAuteursinformatie

    In 2008, Ruud Lubbers led a mediation process to resolve the conflicts which had arisen between two Dutch campaigning organisations, various Indian non-governmental organisations (NGOs) and labour unions, two Dutch internet providers, an Indian clothing producer and a Dutch jeans brand. The mediation took place at the request of the disagreeing parties and the Dutch and Indian governments. The conflict related to corporate social responsibility (CSR) standards followed by the textile companies.In this contribution the effects of campaigning and litigating in issues concerning CSR will be examined. Limiting the analysis to CSR conflicts in the textile industry, the author will reflect on these new types of international conflicts in a globalising world and will share her view on appropriate ways to avoid them or, ultimately, to (re)mediate them if necessary.This contribution informs the reader about the events in India and the Netherlands which led to the escalation of the conflict. It provides an overview of the conflict resolution procedures and elaborates on the outcome of the ‘Lubbers Mediation’. The applicable legal and soft law labour standards are compared as well as the parties’ communication strategies. Lastly, this case is contrasted with other CSR conflicts in the textile industry, revealing a hidden conflict.


Tineke Lambooy
Tineke Lambooy is a Senior Researcher at Nyenrode Business University (Nyenrode) in the field of corporate social responsibility (CSR) and she lectures in Legal Aspects of Globalisation-CSR, and Mergers & Acquisitions at Utrecht University, the Netherlands. She is completing a PhD on the Legal Aspects of CSR. Ms Lambooy assisted Mr Lubbers as a mediator in the conflict discussed in this contribution. E-mail: T.Lambooy@nyenrode.nl or T.E.Lambooy@uu.nl.
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