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Artikel

Mediation case law in Germany – an overview

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2017
Trefwoorden Case law, Germany, Voluntariness, Confidentiality, Neutrality
Auteurs Ulla Gläßer
Auteursinformatie

Ulla Gläßer
Prof. Dr. Ulla Gläßer, LL.M., holds a full professorship of mediation, conflict management and procedural theory at the European University Viadrina Frankfurt (Oder)/Germany. She is academic director of the Institute for Conflict Management and the postgraduate, interdisciplinary Master’s Program on Mediation at the European University. Ms Gläßer is teaching mediation, negotiation and conflict management skills at various universities and numerous other institutions in Germany and abroad. She has published broadly on mediation methodology, the legal framework of mediation, quality assurance of mediation and other ADR procedures and the establishment of mediation and ADR procedures in different realms of society. She also is editor of two Publication Series on Mediation and Conflict Management and a comprehensive commentary on the German Mediation Act and corresponding relevant regulation. As a practical mediator and facilitator, Ms Gläßer supports dispute resolution and decision making processes within or between organisations/corporations.

    In this interview with prominent representatives of the British Acas and the Belgian Social Mediators Service important developments in the ADR labour practice are discussed. In particular, the impact of the financial crisis and the ever advancing globalization process on the labour negotiating climate is the centre of attention.


Annie de Roo
Annie de Roo is hoofdredacteur van TMD, verbonden aan de Erasmus Universiteit Rotterdam en mediator.

Rob Jagtenberg
Rob Jagtenberg is docent aan de Erasmus Universiteit te Rotterdam en verricht aldaar vergelijkend onderzoek naar mediation en conflictmanagement in Europa. Tevens is hij redacteur van TMD.
Praktijk

Internationaal: Mediation in South Africa

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 01 2003
Trefwoorden Mediation has been used in South Africa since the mid 1950's, within the labour field. However, it was not until the 1980's that mediation as a discipline started to flourish. This resulted from the establishment of the Independent Mediation Federation
Auteurs Schoeman, P.J.

Schoeman, P.J.
Artikel

Case study: the international CSR conflict and mediation

Supply-chain responsibility: western customers and the Indian textile industry

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2009
Trefwoorden corporate social responsibility, international CSR conflicts, supply-chain responsibility, CSR
Auteurs Tineke Lambooy
SamenvattingAuteursinformatie

    In 2008, Ruud Lubbers led a mediation process to resolve the conflicts which had arisen between two Dutch campaigning organisations, various Indian non-governmental organisations (NGOs) and labour unions, two Dutch internet providers, an Indian clothing producer and a Dutch jeans brand. The mediation took place at the request of the disagreeing parties and the Dutch and Indian governments. The conflict related to corporate social responsibility (CSR) standards followed by the textile companies.In this contribution the effects of campaigning and litigating in issues concerning CSR will be examined. Limiting the analysis to CSR conflicts in the textile industry, the author will reflect on these new types of international conflicts in a globalising world and will share her view on appropriate ways to avoid them or, ultimately, to (re)mediate them if necessary.This contribution informs the reader about the events in India and the Netherlands which led to the escalation of the conflict. It provides an overview of the conflict resolution procedures and elaborates on the outcome of the ‘Lubbers Mediation’. The applicable legal and soft law labour standards are compared as well as the parties’ communication strategies. Lastly, this case is contrasted with other CSR conflicts in the textile industry, revealing a hidden conflict.


Tineke Lambooy
Tineke Lambooy is a Senior Researcher at Nyenrode Business University (Nyenrode) in the field of corporate social responsibility (CSR) and she lectures in Legal Aspects of Globalisation-CSR, and Mergers & Acquisitions at Utrecht University, the Netherlands. She is completing a PhD on the Legal Aspects of CSR. Ms Lambooy assisted Mr Lubbers as a mediator in the conflict discussed in this contribution. E-mail: T.Lambooy@nyenrode.nl or T.E.Lambooy@uu.nl.
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