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Artikel

Ethical guidelines for mediators – the Austrian status quo

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2-3 2019
Trefwoorden Austria, Code of Conduct, Disciplinary Control, Ethical Guidelines
Auteurs Anne-Karin Grill
SamenvattingAuteursinformatie

    The Austrian mediation landscape is quite inhomogeneous, with no universally applicable framework in place to safeguard best practice standards in mediation. Any commitment of mediators to codes of conduct or ethical guidelines occurs on an entirely voluntary basis. Control mechanisms exist in the form of complaint bodies instituted at the level of Austrian mediation associations.


Anne-Karin Grill
Anne-Karin Grill is Attorney-at-Law and partner at Vavrovsky Heine Marth Rechtsanwälte and CEDR Accredited Mediator in Vienna, Austria.

Annie de Roo
Annie de Roo is associate professor of ADR and comparative law at Erasmus University Law School in Rotterdam, editor-in-chief of TMD, and vice chair of the exams committee of the Mediators Federation of the Netherlands MFN. She has published extensively on mediation and has inter alia been a Rapporteur three times for the European Commission on the use of mediation in employment disputes.

Rob Jagtenberg
Rob Jagtenberg is assistant professor at Erasmus University Law School in Rotterdam and editor of TMD. Several times he was rapporteur-general for the Council of Europe about ADR/mediation.
Artikel

A Glance at Mediation in German Administrative Courts

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2019
Trefwoorden Germany, in-court mediation, administrative courts, consensus-oriented
Auteurs Max-Jürgen Seibert en Matthias Keller
SamenvattingAuteursinformatie

    The article gives an overview of mediation in German administrative courts. It deals with the legal basis as well as the organisation of mediation within the courts. The special features of mediation with an administrative law background are explained. By means of examples, the authors make clear that there is more room for alternative dispute regulation in public law than one might imagine.


Max-Jürgen Seibert
Max-Jürgen Seibert is a judge-mediator at the Higher Administrative Court of North Rhine-Westphalia.

Matthias Keller
Matthias Keller is a judge-mediator at the Administrative Court in Aachen.

    This report about mediation in Germany in order of the German government reports about the effects of the German Mediation Law on the development of mediation and about the education of mediators.


Luc Demeyere
Luc Demeyere is advocaat aan de Balie te Antwerpen, werkzaam bij Contrast, erkend bemiddelaar en redacteur van TMD.
Artikel

Access_open Succession Mediation in Europe

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2019
Trefwoorden succession mediation, cross-border mediation, Research, Mediation Directive, Succession Regulation
Auteurs Judith Pfützenreuter
SamenvattingAuteursinformatie

    The two years FOMENTO project ‘Fostering Mediation in cross-border civil and succession matters’ aims to contribute to conflict prevention in cross-border succession matters. To reach a deeper understanding and impulses for a correct implementation of Directive 2008/52/EC (Mediation Directive) and of Regulation (EU) No. 650/2012 (Succession Regulation) the effects of both regulations have been analyzed in a research study. To this end, country reports about the implementation of the Succession Regulation and the Mediation Directive in six European countries (Austria, France, Germany, Italy, Poland and Sweden) have been assembled and 105 expert interviews with lawyers, notaries, judges and mediators have been conducted and analyzed.
    This article gives a general overview about the outcomes of the research study and focuses on the analysis of the expert interviews. The experts gave answers about the concrete advantages, challenges and suggestions for improving mediation in cross-border succession conflicts and the effects of the European Succession Regulation.


Judith Pfützenreuter
Judith Pfützenreuter is Member of EU-Project FOMENTO (Fostering mediation in cross-border civil and succession matters).
Artikel

Nieuw in België: Collaboratieve Onderhandelingen Wettelijk Geregeld

(New in Belgium: A Statutory Basis for Collaborative Negotiations)

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2018
Trefwoorden Collaboratieve onderhandelingen, Bemiddelingswet, conflictoplossing, België, Collaboratieve advocaat
Auteurs Willem Meuwissen
SamenvattingAuteursinformatie

    The ADR Act of 18 June 2018 provides for an insertion into the ‘Gerechtelijk Wetboek’ (Judicial Code), entitled ‘Collaboratieve onderhandelingen’ (Collaborative Negotiations), which came into force on 1 January 2019.


Willem Meuwissen
Willem Meuwissen is an attorney and accredited mediator with the Belgian Federal Mediation Commission and a member of the Belgian Association of Collaborative Professionals. He teaches negotiation and mediation at the universities of Antwerp and Brussels. He trains students becoming certified mediator at bMediaton and EMTPJ.
Artikel

An Introduction to the Singapore Convention on Mediation – Perspectives from Singapore

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2018
Trefwoorden Singapore Convention, Dispute resolution, Uncitral, Enforcement
Auteurs Nadja Alexander en Shouyu Chong
SamenvattingAuteursinformatie

    Following a retrospective of the road towards the Convention, incorporating some Singaporean inside views, the authors provide a detailed analysis of the envisaged grounds for refusal of mediated settlements. The authors also highlight various issues around the very concept, and proof, of mediation. These issues are fundamental, as only settlements ensuing from mediation are covered. Another significant aspect is the absence of any provisions pertaining to the status of agreements to mediate, the contract situated at the entry side of mediation.


Nadja Alexander
Nadja Alexander is Professor of Law (Practice) at Singapore Management University School of Law and Director of the Singapore International Dispute Resolution Academy (‘SIDRA’). She may be contacted at nadjaa@smu.edu.sg.

Shouyu Chong
Shouyu Chong is a Researcher at SIDRA, and may be contacted at sychong.2013@smu.edu.sg.

    With a Belgian law of June, 18 2018, the principle of the voluntary nature of mediation was affected. A lot of critical comments can be made at this point. The scope of the obligation is not clear. Mandatory mediation raises the threshold to the court and has as effect that many cases are not handled in the most appropriate way. The bar doesn’t support the measure. Research is needed to find out if the new measure is justified.


Tom Wijnant
Tom Wijnant is assistent en doctoraatsonderzoeker aan de UGent. Zijn onderzoek legt de nadruk op de optimalisering van bemiddeling in België, met een focus op de faciliterende rol van de advocatuur.

    In 2017, empirical research has been conducted at Ghent University regarding the attitude of Belgian lawyers on mediation in the current and future legal and social context. This article explains the background, goals and methodology of the research and unveils some of the results by sharing the first remarkable findings.


Tom Wijnant
Tom Wijnant is assistent en doctoraatsonderzoeker aan de UGent. Zijn onderzoek legt de nadruk op de optimalisering van bemiddeling in België, met een focus op de faciliterende rol van de advocatuur.
Artikel

Promoting Conciliation and Mediation in Collective Labour Conflicts in Europe

Celebrating 50 years of Federal Mediation Services in Belgium

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2018
Trefwoorden Mediation, conciliation, collective labour conflict, strikes
Auteurs Ana Belén García, Erica Pender, Francisco J. Medina e.a.
SamenvattingAuteursinformatie

    On 23 April 2018, the Belgian Ministry of Labour, together with a consortium of 12 European research institutes, held a symposium on the current state of the art and best practices for conciliation and mediation in collective labour conflicts within the European Union, and particularly in Belgium. The symposium was organized for two occasions. First, the 50st anniversary of the Belgium law, providing mediation services by the Ministry of Labour to prevent and mediate in collective labour conflicts. Second, the presentation of the results of an EU (DG Employment, Social Affairs and Inclusion) sponsored project in 12 EU member states.
    The management of collective labour conflicts is in all countries regulated differently. The study shows that also practices of third party intervention differ largely. Most countries differentiate conciliation (a relative informal process of facilitated negotiation), mediation (usually defined as a strong involvement of the third party, who gives recommendations to the parties), and arbitration. Mediators typically are not trained, certified or registered as mediators in most countries. In all countries there is a large potential for conciliation, particularly in early stages of conflict (preventive mediation), as well as in rebuilding of trust after conflict episodes. More details in open access book: Mediation in collective labor conflicts (Springer, 2018).


Ana Belén García
Ana Belén García is senior researcher at the University of Seville and KU Leuven, working in the departments of work and organizational psychology. She was coordinator of several EU funded research programs on social dialogue in organisations. The most recent project was on mediation in collective labor conflicts in 12 EU member states. Ana’s interest is on conflict management and mediation in organizations. She was editor of two handbooks in the Springer Series ‘Industrial relations and conflict management’. Ana holds a PhD in Psychology and HRM from the University of Seville and KU Leuven. She is also a registered mediator.

Erica Pender
Erica Pender is a mediator and senior researcher at the University of Seville and KU Leuven in the department of Work and Organizational Psychology. She holds a PhD in Psychology from the University of Seville and KU Leuven focusing on trust and trustworthiness in organizations. After studying psychology at the University of Seville, she obtained her MSc at Maastricht University. She has coordinated two large-scale projects for the European Commission, and was co-editor of two handbooks in the Springer Series ‘Industrial relations and conflict management’.

Francisco J. Medina
Fransisco J. Medina is professor in social and organizational psychology, and Dean of the Faculty of Psychology and Educational sciences, at the University of Seville, Spain. His interests are conflict management, mediation and organizational development. He is engaged for many years in the development of labor mediation in Spain, providing training for mediators. He is also an experienced consultant and mediator. Francisco published both internationally and in Spanish extensively on conflict management and mediation.

Martin Euwema
Martin Euwema is professor in organizational psychology, and chair of the research group Organizational and Occupational Psychology and Professional Learning at KU Leuven, Belgium. He is also co-director of the Leuven Center for Collaborative Management and visiting professor at University of Copenhagen, IESEG-Paris, Sevilla, and Tsinghua (Beijing). He has extensive experience as consultant and mediator for both profit and non-profit organizations. His fields of expertise are conflict management, mediation, leadership, and organizational and team development.

Annie de Roo
Annie de Roo is associate professor of ADR and comparative law at Erasmus University Law School in Rotterdam, editor-in-chief of TMD, and vice chair of the exams committee of the Mediators Federation of the Netherlands MFN. She has published extensively on mediation and has inter alia been a Rapporteur three times for the European Commission on the use of mediation in employment disputes.

Rob Jagtenberg
Rob Jagtenberg is senior research fellow at Erasmus University and has published frequently on the relationship between public and private justice. He has been involved in research commissioned by the Worldbank, the Netherlands Council for the Judiciary, and various Dutch Ministries including the MoJ funded national project on court-connected mediation.
Artikel

Mediation case law in Germany – an overview

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2017
Trefwoorden Case law, Germany, Voluntariness, Confidentiality, Neutrality
Auteurs Ulla Gläßer
Auteursinformatie

Ulla Gläßer
Prof. Dr. Ulla Gläßer, LL.M., holds a full professorship of mediation, conflict management and procedural theory at the European University Viadrina Frankfurt (Oder)/Germany. She is academic director of the Institute for Conflict Management and the postgraduate, interdisciplinary Master’s Program on Mediation at the European University. Ms Gläßer is teaching mediation, negotiation and conflict management skills at various universities and numerous other institutions in Germany and abroad. She has published broadly on mediation methodology, the legal framework of mediation, quality assurance of mediation and other ADR procedures and the establishment of mediation and ADR procedures in different realms of society. She also is editor of two Publication Series on Mediation and Conflict Management and a comprehensive commentary on the German Mediation Act and corresponding relevant regulation. As a practical mediator and facilitator, Ms Gläßer supports dispute resolution and decision making processes within or between organisations/corporations.

Bryan Clark
Bryan Clark is a Professor and former Head of School in the Law School, University of Strathclyde, Glasgow, UK. He is a socio-legal scholar and commercial lawyer with interests particularly in the fields of mediation and its interaction with the law, courts, civil justice and the workings of judges and lawyers. He has published widely in these fields and presented a wide range of papers at national and international conferences and seminars. He is Chair of the Accreditation and Validation of Relationships Scotland, Academic Committee Member of the English Civil Mediation Council, Board Member of the Asian Mediation Centre and former Board Member of Scottish Mediation.
Artikel

Dispute resolution and conflict management in Germany

Evolution of a decade

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2017
Trefwoorden Germany, European Mediation Directive, German Mediation Law, Institute of Conflict Management, commercial dispute resolution
Auteurs Stefanie Hartog en Michael Hammes
SamenvattingAuteursinformatie

    Despite the positive development of the European Mediation Directive and its translation in the German Mediation Law, in 2014 only 1.5% of the cases in court proceedings at the lower German courts were referred to court mandated conciliation or mediation proceedings. Against this background and in the context of a broader ten years research project, PricewaterhouseCoopers and the Institute of Conflict Management at the European University Viadrina Frankfurt (Oder) initiated a series of studies in 2005. This series was recently concluded with the fifth study conducted end of 2015 and published in October 2016. In addition to assessing the overall corporate landscape in Germany with regard to commercial dispute resolution, the study also considered the future developments and the required changes for further advancing this field.


Stefanie Hartog
Stefanie Hartog is a Senior Consultant of PricewaterhouseCooper’s Forensic Services practice based in Frankfurt am Main, Germany.

Michael Hammes
Michael Hammes is a Director of PricewaterhouseCooper’s Forensic Services practice based in Frankfurt am Main, Germany. Michael has extensive experience in dispute resolution. He frequently acts as a party-appointed or tribunal appointed expert in arbitration or court proceedings or as an expert arbitrator.

    Over the last years the expectations of Belgian clients have changed and the Flemish lawyer needs to adapt his positioning. Clients are looking for a personalized solution that not only provides a solution for the substantive (pure legal) aspect of the dispute, but also meets, at least takes into account, the more emotional and relational aspects of the conflict.
    In collaborative negotiation (also called principled or interest-based negotiation), the approach is to treat the relationship as an important and valuable element while seeking an equitable and fair agreement for all parties.
    As part of the collaborative law method, each party engages its own specially trained Collaborative attorney whose job consists in helping to settle the dispute outside the court. If one of the parties however decides to go to court, the collaborative law process terminates and both attorneys are disqualified from any further involvement in the case.
    The Association of French- and German-speaking Bars of Belgium has integrated collaborative law in its code of ethics. The Association of Dutch speaking Bars of Belgium looks in which way collaborative law can also become a part of the practice of the Flemish lawyer.


Anne-Sofie D’Herde
Anne-Sofie D’Herde is als advocaat verbonden aan de Nederlandse Orde van advocaten bij de Balie van Brussel, alwaar zij een werkgroep collaboratief recht voorzit. Zij is erkend bemiddelaar in Familiezaken, Burgerlijke en Handelszaken en gevormd in collaboratief recht. Zij is werkzaam bij het advocatenkantoor Justia.

    In this article Herman Verbist analyses the new ICC-rules of 1 January 2014. He gives a historical overview of the ICC mediation rules and reflects on the comtemporary rules based on modern mediation practices. Also he gives clear tools for mediation procedures.


Herman Verbist
Herman Verbist is advocaat bij de balies te Gent en Brussel, werkzaam bij Everest Advocaten, erkend bemiddelaar en redacteur van dit tijdschrift.
Artikel

A comparative analysis of the Dutch specific instance procedure

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2015
Trefwoorden Dutch specific instance procedure, National Contact Point, OECD, MNE Guidelines
Auteurs Sander van ’t Foort en Joseph Wilde-Ramsing
SamenvattingAuteursinformatie

    This article investigates the functioning of the Dutch National Contact Point (NCP) during the specific instance procedure based on shared experiences of parties involved in a specific instance procedure, the stipulations of the OECD’s Guidelines for Multinational Enterprises and the Dutch Government Decree 2014. NCPs function as a unique implementation mechanism of these guidelines by providing mediation and conciliation services during specific instance procedures. The recent debate in the Netherlands on the functioning of the Dutch NCP and the lack of rigorous up-to-date research necessitate further research on this topic. Hence, this article shares more in-depth knowledge about the functioning of the Dutch NCP, contributes to the ongoing debate in Parliament and in the OECD on the functioning of NCPs, and presents suggestions for further improvement.


Sander van ’t Foort
Sander van ’t Foort is researcher en doet promotieonderzoek aan de Nyenrode Business Universiteit. Hij is lid van het academisch netwerk van de OECD Guidelines for Multinational Enterprises.

Joseph Wilde-Ramsing
Joseph Wilde-Ramsing is senior researcher aan het Centre for Research on Multinational Corporations (SOMO), coördinator van de OECD Watch network, en co-auteur van de OECD Watch’s 2015 report ‘Remedy Remains Rare’, www.oecdwatch.org/remedy-remains-rare.
Casus

‘We’d better take a lawyer for that!’

On what companies expect of their external lawyers in conflict management

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Auteurs Dr. Jo B. Aschenbrenner, LL.M.
Auteursinformatie

Dr. Jo B. Aschenbrenner, LL.M.
Dr. Jo B. Aschenbrenner, LL.M. is mediator and lawyer in Hamburg, vice director at the Bucerius Center on the Legal Profession (www.bucerius-clp.de) and Of Counsel at Hanefeld Rechtsanwälte (www.hanefeld-legal.com).
Artikel

Een onderzoek naar reflexiviteit bij conflictmanagement

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Trefwoorden Conflictmanagement, reflexivity, strategy, dispute resolution clauses
Auteurs Luc Demeyere
SamenvattingAuteursinformatie

    Managing commercial conflicts requires reflexivity: the description of the conflict influences the manner in which the conflict is handled, and changing this description may influence this approach and the desirable outcome. The Belgian law firm contrast was curious to find out more of different parameters influencing the manner in which a conflict is handled. It developed an in-dept questionnaire and submitted it to 40 participants. The findings of this research are commented.


Luc Demeyere
Luc Demeyere is advocaat aan de Balie te Antwerpen, werkzaam bij Contrast, erkend bemiddelaar en redacteur van TMD.
Artikel

Consumer Dispute Resolution (CDR) in Europe

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2014
Trefwoorden Consumer Dispute Resolution, CDR, national cultures, CDR-models
Auteurs Naomi Creutzfeldt en Christopher Hodges
SamenvattingAuteursinformatie

    This paper is a combination of the ‘Oxford study 2012’ (C. Hodges, I. Benöhr & N. Creutzfeldt-Banda, Consumer ADR in Europe, Oxford: Hart Publishing 2012) and subsequent publications about consumer dispute resolution in Europe. Recent EU legislation aims to establish a EU-wide framework for consumer alternative dispute resolution (CADR or CDR) schemes and a platform for online dispute resolution (ODR). This forces member states to revisit their existing CDR models and in some cases, to modernize their structures. Many member states face challenges of reform of existing systems by the directives implementation date of 2015. This paper will provide an overview of CDR, the development of current legislation and discuss some national examples. The paper concludes with comments about implementation of the directive and potential future direction.


Naomi Creutzfeldt
Naomi Creutzfeldt is ESRC Research Fellow at the Center for Socio-Legal Studies, University of Oxford.

Christopher Hodges
Christopher Hodges is Head of the CMS/Swiss Re Research Programme on Civil Justice Systems, Centre for Socio-Legal Studies, University of Oxford; Erasmus Professor of the Fundamentals of Private Law, Erasmus University, Rotterdam; Honorary Professor of the China University of Political Science and Law, Beijing; Guest Professor of Wuhan University, Wuhan; Life Member of Wolfson College, Oxford; Solicitor of the Senior Courts of England & Wales. Research funding is received from the international law firm CMS, the European Justice Forum and Swiss Reinsurance Company Limited.
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