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Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement x

    Phase 5 of a mediation process aims at the participants’ reaching an agreement that is complete, fair, feasible and enforceable. Its legal nature is primarily dependent on the wishes of the parties. It can comprise legally non-binding statements, agreements on the parameters of future contracts, and even legally binding declarations of intent concerning contested claims.
    It can be considered a settlement contract if it contractually settles a conflict between parties, or contractually determines an uncertain legal relationship by dint of mutual relenting. Depending on the circumstances, it may also be classified as a precontract, a procedural agreement, a contract of remission, or a contract sui generis.
    German law does not provide a special order of enforcement for mediation settlements. Though such an order (section 796d ZPO) was part of one of the drafts for the German Mediation Act and its accompanying changes of the law, it was abandoned during the legislative procedure. An agreement can be enforced based on: a settlement in court, an arbitral settlement, a lawyers’ settlement, a recorded instrument, or an arbitral verdict.


Judith Wollstädter
Judith Wollstädter is a jurist and holds master degrees in management of theatres and orchestras as well as mediation. After serving in the capacity of directrix of administration in several different theatres and orchestras, as of 2020, she has taken a position as a research assistant to Prof. Dr. Katharina Gräfin von Schlieffen at the University of Hagen, Germany, where she supervises Mediation Studies and the Master programme in Mediation.
Artikel

Herstelgericht handelen. Groeikansen voor de hele school

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2020
Trefwoorden herstelgericht handelen, school, leraren, leerlingen, herstelgesprekken
Auteurs Maria Beerten
SamenvattingAuteursinformatie

    Implementing a restorative policy is a difficult job for schools. In schools based on sanctions teachers need to know the rules, but in schools based on restorative justice everyone, especially students, understands the rules and believes in them. The relation has priority. Such a school needs a vision on the restorative method for parents, teachers and students to solve unacceptable behaviour and conflicts. It focuses on self-discipline instead of discipline.


Maria Beerten
Maria Beerten heeft een lange ervaring als leerlingbegeleider in een Brusselse school, daarna als PrOSbegeleider van scholen, leraren en jongeren (PrOS – Positieve relaties op school). Zij is nu werkzaam als nascholer en hergo-moderator (herstelgericht groepsoverleg).
Artikel

De nationale contactpunten voor de OESO-Richtlijnen

Een uniek systeem voor alternatieve geschillenbeslechting

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2020
Trefwoorden OESO, nationaal contactpunt, multinationale onderneming, maatschappelijk verantwoord ondernemen, due diligence
Auteurs Marianne Gratia en Cyril Liance
SamenvattingAuteursinformatie

    In 1976 the OECD Guidelines for Multinational Enterprises, about corporate social responsibility and sustainability, were carried. To implement the guidelines national contact points inform people and enterprises, and mediate in case of a complaint. This article describes the structure, procedure and role of the Dutch and Belgian National Contact Points.


Marianne Gratia
Marianne Gratia is werkzaam bij de Federale Overheidsdienst Economie in Brussel.

Cyril Liance
Cyril Liance is werkzaam bij de Federale Overheidsdienst Economie in Brussel.

Nadja Alexander
Nadja Alexander is Professor of Law (Practice) at Singapore Management University School of Law and Director of the Singapore International Dispute Resolution Academy (‘SIDRA’). She may be contacted at

Shouyu Chong
Shouyu Chong is a Researcher at SIDRA, and may be contacted at
Artikel

Ethical guidelines for mediators – the Austrian status quo

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2-3 2019
Trefwoorden Austria, Code of Conduct, Disciplinary Control, Ethical Guidelines
Auteurs Anne-Karin Grill
SamenvattingAuteursinformatie

    The Austrian mediation landscape is quite inhomogeneous, with no universally applicable framework in place to safeguard best practice standards in mediation. Any commitment of mediators to codes of conduct or ethical guidelines occurs on an entirely voluntary basis. Control mechanisms exist in the form of complaint bodies instituted at the level of Austrian mediation associations.


Anne-Karin Grill
Anne-Karin Grill is Attorney-at-Law and partner at Vavrovsky Heine Marth Rechtsanwälte and CEDR Accredited Mediator in Vienna, Austria.
Artikel

Slovenia’s experience with mediation incentives

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2019
Trefwoorden mediation, court-annexed model, incentives, court backlog reduction
Auteurs Katarina Kresal
SamenvattingAuteursinformatie

    Slovenia realized very early that mediation as a form of a more flexible, consumer-friendly and interest-driven procedure can also be utilised as an effective means of court backlog reduction. The court-annexed mediation model was launched in 2001 without any regulatory framework as a pilot project at the District Court of Ljubljana. As a consequence of the successful pilot project court-annexed mediation was introduced into every first-instance and second-instance court. The main incentives for the mediation model were that it was free of charge, i.e. the costs of mediation were included into the court budgets, that it was performed by judges trained as mediators and that attorneys were included into the process at a very early stage. Mediation has become widely accepted, as the voluntary uptake by the parties is quite high and referral to mediation by judges against the will of litigants is rather an exception.


Katarina Kresal
Katarina Kresal is an Attorney and Founder and President of the European Centre for Dispute Resolution. As an ADR expert she specializes in designing mediation systems and ADR schemes.

Luc Demeyere
Luc Demeyere is advocaat aan de Balie te Antwerpen, werkzaam bij Contrast, erkend bemiddelaar en redacteur van TMD.

Roger Ritzen
Roger Ritzen is advocaat aan de Balie te Breda-Middelburg (Nederland) en EU-Advocaat aan de Balie te Antwerpen. Tevens erkend bemiddelaar, erkend door de Federale Bemiddelingscommissie (België) en redacteur van TMD.
Artikel

An Introduction to the Singapore Convention on Mediation – Perspectives from Singapore

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2018
Trefwoorden Singapore Convention, Dispute resolution, Uncitral, Enforcement
Auteurs Nadja Alexander en Shouyu Chong
SamenvattingAuteursinformatie

    Following a retrospective of the road towards the Convention, incorporating some Singaporean inside views, the authors provide a detailed analysis of the envisaged grounds for refusal of mediated settlements. The authors also highlight various issues around the very concept, and proof, of mediation. These issues are fundamental, as only settlements ensuing from mediation are covered. Another significant aspect is the absence of any provisions pertaining to the status of agreements to mediate, the contract situated at the entry side of mediation.


Nadja Alexander
Nadja Alexander is Professor of Law (Practice) at Singapore Management University School of Law and Director of the Singapore International Dispute Resolution Academy (‘SIDRA’). She may be contacted at nadjaa@smu.edu.sg.

Shouyu Chong
Shouyu Chong is a Researcher at SIDRA, and may be contacted at sychong.2013@smu.edu.sg.
Artikel

Mediation case law in Germany – an overview

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2017
Trefwoorden Case law, Germany, Voluntariness, Confidentiality, Neutrality
Auteurs Ulla Gläßer
Auteursinformatie

Ulla Gläßer
Prof. Dr. Ulla Gläßer, LL.M., holds a full professorship of mediation, conflict management and procedural theory at the European University Viadrina Frankfurt (Oder)/Germany. She is academic director of the Institute for Conflict Management and the postgraduate, interdisciplinary Master’s Program on Mediation at the European University. Ms Gläßer is teaching mediation, negotiation and conflict management skills at various universities and numerous other institutions in Germany and abroad. She has published broadly on mediation methodology, the legal framework of mediation, quality assurance of mediation and other ADR procedures and the establishment of mediation and ADR procedures in different realms of society. She also is editor of two Publication Series on Mediation and Conflict Management and a comprehensive commentary on the German Mediation Act and corresponding relevant regulation. As a practical mediator and facilitator, Ms Gläßer supports dispute resolution and decision making processes within or between organisations/corporations.
Artikel

Mediation on trial: Dutch court judgments on mediation

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2017
Trefwoorden Case law, The Netherlands, Voluntariness, Confidentiality
Auteurs Annie de Roo en Rob Jagtenberg
Auteursinformatie

Annie de Roo
Annie de Roo is associate professor of ADR and comparative law at Erasmus University Law School in Rotterdam, editor-in-chief of TMD, and vice chair of the exams committee of the Mediators Federation of the Netherlands MFN. She has published extensively on mediation and has inter alia been a Rapporteur three times for the European Commission on the use of mediation in employment disputes.

Rob Jagtenberg
Rob Jagtenberg is senior research fellow at Erasmus University and has published frequently on the relationship between public and private justice. He has been involved in research commissioned by the Worldbank, the Netherlands Council for the Judiciary, and various Dutch Ministries including the MoJ funded national project on court-connected mediation.
Artikel

Enforceability of mediation clauses in Belgium and the Netherlands

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2017
Trefwoorden Enforceability, Mediation clauses, contracts
Auteurs Ellen van Beukering-Rosmuller en Patrick Van Leynseele
SamenvattingAuteursinformatie

    In this article authors discuss (possible) legal means and methods aimed at making mediation clauses effective and/or enforceable. In particular Belgian and Dutch law are examined. In part attention is also paid to English, French and Italian law. Against the background of recent EU-legislation the validity of mediation clauses is discussed as well, with a focus on consumer related disputes. By reviewing US case law with regard to the duty to participate in good faith in the mediation process, the authors also outline the limits of this concept for the effectiveness of mediation clauses. The central theme of the enforceability of mediation clauses has been looked at both from a procedural as from a financial angle. Substantial differences can be noted between the Belgian and the Dutch approach towards what courts should do when dealing with a dispute in which parties have previously agreed to mediation. Belgian law provides in art. 1725 § 2 Judicial Code that the court, if so requested by the defendant, is in principle obliged to suspend the examination of the case until the mediation has taken place. According to current case law, the situation in the Netherlands is that mediation clauses are in principle not enforceable (Supreme Court 2006). Following the most recent legislative proposal regarding mediation (July 2016) the court should examine whether mediation can still have an added value in case one party refuses to take part in a mediation as provided for in a clause invoked by the other party, prior to (possibly) proposing mediation. Based on the plans repeatedly announced by the Belgian Minister of Justice, it is likely that there will soon be an amendment to the mediation provisions in the Judicial Code that will allow courts to ‘force’ mediation upon the parties, even in the absence of a mediation clause. If this becomes the rule, judges would be well advised to exercise this power with due care. In the authors’ opinion the Dutch approach (as suggested in the most recent legislative proposal) in connection with mediation clauses, consisting in having the court examine whether mediation may (still) have an added value for the parties, could serve as a good guideline for the Belgian judges to use.


Ellen van Beukering-Rosmuller
Ellen J.M. van Beukering-Rosmuller is Universitair Docent Burgerlijk Procesrecht, Universiteit Leiden, Faculteit der Rechtsgeleerdheid.

Patrick Van Leynseele
Patrick H. Van Leynseele is lid van de balies van Brussel en New York en partner in het Brussels advocatenkantoor DALDEWOLF, een referentie inzake ADR. Met als achtergrond het ondernemingsrecht werkt hij als litigator en arbiter in internationale zaken. Hij schreef verschillende artikels inzake mediation en Med-Arb in vooraanstaande juridische tijdschriften.
Artikel

Conciliation Between Lawyer and Client (Consumer) at the Czech Bar Association

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2017
Trefwoorden Legal fees, Consumer dispute, Czech Republic, Czech Bar Association, Professional secret
Auteurs Martina Doležalová
SamenvattingAuteursinformatie

    The 2013/11/EU Directive on alternative dispute resolution for consumer disputes has forced the bar authorities in all European countries to think about the implementation of a dispute resolution mechanism to handle disputes between lawyers and their clients. The fear, if not done, would be that disputes between lawyers and clients would fall into the general consumer dispute resolution mechanisms, which many felt would not be adapted to the peculiarities of disputes between lawyers and clients, in particular concerning the proper respect of professional secrecy. Hence the need for the bars to develop their own system. The Czech Bar Association has been among the first to propose such mechanism to the Ministry of Industry and Trade. This article describes the broad outlines of the system.


Martina Doležalová
Martina Doležalová, PhD., is a lawyer and registered mediator, conciliator in consumer disputes, head of the ADR section at the Czech Bar Association.
Artikel

A comparative analysis of the Dutch specific instance procedure

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2015
Trefwoorden Dutch specific instance procedure, National Contact Point, OECD, MNE Guidelines
Auteurs Sander van ’t Foort en Joseph Wilde-Ramsing
SamenvattingAuteursinformatie

    This article investigates the functioning of the Dutch National Contact Point (NCP) during the specific instance procedure based on shared experiences of parties involved in a specific instance procedure, the stipulations of the OECD’s Guidelines for Multinational Enterprises and the Dutch Government Decree 2014. NCPs function as a unique implementation mechanism of these guidelines by providing mediation and conciliation services during specific instance procedures. The recent debate in the Netherlands on the functioning of the Dutch NCP and the lack of rigorous up-to-date research necessitate further research on this topic. Hence, this article shares more in-depth knowledge about the functioning of the Dutch NCP, contributes to the ongoing debate in Parliament and in the OECD on the functioning of NCPs, and presents suggestions for further improvement.


Sander van ’t Foort
Sander van ’t Foort is researcher en doet promotieonderzoek aan de Nyenrode Business Universiteit. Hij is lid van het academisch netwerk van de OECD Guidelines for Multinational Enterprises.

Joseph Wilde-Ramsing
Joseph Wilde-Ramsing is senior researcher aan het Centre for Research on Multinational Corporations (SOMO), coördinator van de OECD Watch network, en co-auteur van de OECD Watch’s 2015 report ‘Remedy Remains Rare’, www.oecdwatch.org/remedy-remains-rare.
Artikel

The Belgian Law on Mediation, in light of the UNCITRAL Model Law on International Commercial Conciliation and of the UNCITRAL Project on Enforceability of Settlement Agreements

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2015
Trefwoorden UNCITRAL Model Law on International Commercial Conciliation, Belgian Mediation Act, U.S. proposal made to UNCITRAL to elaborate international convention for enforcement of mediated settlement agreements
Auteurs Judith Knieper en Corinne Montineri
SamenvattingAuteursinformatie

    This contribution sets out the work done so far by UNCITRAL in the field of conciliation/mediation, but also examines whether the Belgian Mediation Act is compatible with the UNCITRAL Model Law on International Commercial Conciliation of 2002. Finally, it gives an introduction to the proposal made by the U.S. delegation to the UNCITRAL Commission to elaborate an international convention on the enforcement of mediated settlement agreements.


Judith Knieper
Judith Knieper is Legal Officer in the International Trade Law Division of the Office of Legal Affairs of the United Nations, Vienna.

Corinne Montineri
Corinne Montineri is Legal Officer in the International Trade Law Division of the Office of Legal Affairs of the United Nations, Vienna, and Secretary of UNCITRAL Working Group II on Arbitration and Conciliation.
Artikel

When it takes thousands to tango

Over de buitengerechtelijke collectieve afwikkeling van massaschade in Nederland en België

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2015
Trefwoorden mass damage claims, collective settlement, high profile mediation, shadow of the settlement, 2013 European Commission Recommendation on settling mass damage claims (informal mechanisms)
Auteurs Rob Jagtenberg en Stefaan Voet
SamenvattingAuteursinformatie

    In this article the authors compare Belgian and Dutch (draft) regulation of mass damage claims, and notably the prominent place reserved for the collective amicable settlement of such claims. Though collective action for the recovery of damage is still not possible in the Netherlands, Dutch law does provide for the possibility of the court endorsing collectively agreed settlements, since 2005. One of most notorious settlements, i.e. the Dexia case, is discussed, illustrating how individual victims may retain their standing to sue in court, although in such cases the courts show a tendency to cling to the terms of the collective settlement just the same (‘reflex effect or shadow of the settlement’). Mediation in brokering such high profile settlements does not necessarily follow the vested principles of mediation in ‘regular’ one to one disputes.


Rob Jagtenberg
Rob Jagtenberg is docent aan de Erasmus Universiteit Rotterdam en lid van de redactie van TMD.

Stefaan Voet
Stefaan Voet is postdoctoraal onderzoeker bij het FWO Vlaanderen, verbonden aan het Instituut voor Procesrecht van de Universiteit Gent en lid van de redactie van TMD.

    Nicola Giudice wrote an article about the Italian model about mediation, especially about mandatory mediation. The Italian model is an interesting lab for European countries. The article focuses on the role of Italian Government in the evolution of the mediation system.


Nicola Giudice
Nicola Giudice (Milan Chamber of Arbitration-Mediation Service, Head Officer) is also author of books, trainer and a passionate promoter of the culture of alternative dispute resolution in Italy.

    In this interview with prominent representatives of the British Acas and the Belgian Social Mediators Service important developments in the ADR labour practice are discussed. In particular, the impact of the financial crisis and the ever advancing globalization process on the labour negotiating climate is the centre of attention.


Annie de Roo
Annie de Roo is hoofdredacteur van TMD, verbonden aan de Erasmus Universiteit Rotterdam en mediator.

Rob Jagtenberg
Rob Jagtenberg is docent aan de Erasmus Universiteit te Rotterdam en verricht aldaar vergelijkend onderzoek naar mediation en conflictmanagement in Europa. Tevens is hij redacteur van TMD.

Johan Weerkamp
Johan Weerkamp is NMI Registermediator en gespecialiseerd in familiebedrijven in land- en tuinbouw en gebruik van ruimte in het landelijk gebied.

    Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR) are on the rise in Europe and different Member States. In May 2013, the European Parliament and Council adopted an ADR Directive (n 2013/11) and ODR Regulation (n 524/2013) that will bring major changes in the European and national ADR landscapes. Both instruments are analyzed in this article. On the other hand, attention is also paid to the Belgian ODR-platform Belmed, that was created in 2011 and facilitates Belgian consumers to make an online ADR application. Finally, a plea is made for the exchange of data between ODR-platforms and national regulators, as a means to detect mass cases.


Stefaan Voet
Stefaan Voet is doctor-assistent aan de Faculteit Rechtsgeleerdheid aan de Universiteit Gent en advocaat bij de balie Brugge.
Artikel

De mediationmatrix

Ervaringen van forensische mediators

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2012
Trefwoorden strategic coaching, divorce mediation, parent contracting, mediation matrix
Auteurs Maarten Kouwenhoven
SamenvattingAuteursinformatie

    A specialist needs an instrument to be effective. For a doctor it is his stethoscope, for a lawyer it is the law books, for a psychologist it is the psychological tests and for a mediator it is the mediation matrix. This article explains how to operate the mediation matrix, that is based upon the Transactional Analysis theory and cybernetics. It can be used as a route planner that helps the mediator to explain to his client what he is doing, how he does that and why he does that. This will reduce the client’s stress, improve his logical thinking and self management.
    The mediation matrix is an instrument to improve structure and transparency. In this way the mediator can support the expression of blocking emotions. By doing this, the mediator can support the positive emotions which will follow. The mediator is no longer a person with a bag of technics, but a professional with an integrated theory and useful technique.


Maarten Kouwenhoven
Maarten Kouwenhoven is klinisch psycholoog/psychotherapeut en managementconsultant. Hij is de auteur van het Handboek strategisch coachen (2007) en redacteur en mede-auteur van een standaardwerk Transactionele Analyse in Nederland (deel I, II en III). Hij is een van de oprichters en erelid van de NVTA (Nederlandse Vereniging voor Transactionele Analyse) en is werkzaam als directeur/docent van Kouwenhoven Opleidingen (www.kouwenhovenopleidingen.nl).
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