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Artikel

Wat kunnen België en Nederland van elkaar leren over zakelijke bemiddeling?

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2019
Trefwoorden Zakelijke mediation, Advocaten, Rechters, bedrijven, België
Auteurs Theo De Beir en Willem Meuwissen
SamenvattingAuteursinformatie

    This article discusses the Belgian perspective on the Dutch ‘ZAM/ACB research on possibilities and impediments for commercial mediation’ which was undertaken by the Montaigne Centre of the University of Utrecht. In Belgium bMediation, the Federal Mediation Committee and the Ghent University periodically monitor the practice of mediation in Belgium with the instrument of the 'Bemiddelingsbarometer'. It turns out that parties and their advisers in both Belgium and the Netherlands still prefer a traditional judicial approach instead of mediation, mostly because of a lack of information.


Theo De Beir
Theo De Beir is erkend bemiddelaar in burgerlijke, handels- en sociale zaken, advocaat, docent en managing partner van Agrementor Brussels.

Willem Meuwissen
Willem Meuwissen is erkend bemiddelaar in burgerlijke, handels- en sociale zaken, advocaat, docent en managing partner van Agrementor Antwerp.
Artikel

Veel potentie voor zakelijke mediation

Wat zijn de ervaringen van de afnemers van zakelijke mediation en welke ontwikkelingen in het vakgebied zien zij graag?

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2019
Trefwoorden Zakelijke mediation, Advocaten, Rechters, bedrijven
Auteurs Manon Schonewille en Marc Simon Thomas
SamenvattingAuteursinformatie

    The report ‘ZAM/ACB research on possibilities and impediments for commercial mediation’ of the Utrecht Montaigne Centre represents the most important results for the three target groups (lawyers, firms, and judges), with an accent on how users of commercial mediation in the Netherlands think about the potential of mediation.


Manon Schonewille
Manon Schonewille is onder andere MfN Registermediator en partner in Schonewille & Schonewille Legal Mediation.

Marc Simon Thomas
Marc Simon Thomas is universitair docent aan de Universiteit Utrecht.
Artikel

Conflictmanagement als toegevoegde waarde in de zorg(organisatie): een praktijkgetuigenis

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2018
Trefwoorden rechtstreekse communicatie en dialoog, beleving en verbinding, uitdaging en ontwikkeling
Auteurs Luc Van Bauwel
SamenvattingAuteursinformatie

    The hospital sector is not only confronted with the challenges of technical and digital medicine (AI), but also with the expectations of increasingly more talkative patients and their relatives. Luc Van Bauwel introduces you to and testifies about the way in which the ombudsman service of an important hospital group in Antwerp evolved from mere complaint handling as an ombudsservice on the basis of principles of mediation to anchoring the ideas in the liars of management, doctors and other employees; he gives an overview of how the professional ombudsman organized his self and how the surrounding other stakeholders perceived this relatively new ‘ombudsman’ service, which was established by law; how patients have experienced this form of conflict management in the past 15 years, which has been monitored inside the care institution twice in the last 15 years; in the end, he testifies how the acquired/gained trust has grown, as a result of which he now participates on board level in an active role from the very beginning of developing and implementing changes, in the ever-present processes of change, in particular aimed at the doctors associated with the organization.


Luc Van Bauwel
Luc Van Bauwel is verpleegkundige, systeempsychotherapeut en bemiddelaar. Hij heeft een sterke ervaring in klachtenmanagement en in het werken met psychosociale problemen op het werk binnen de ziekenhuiscontext. Voorheen werkte hij als hoofdverpleegkundige op de psychiatrische afdeling van het Sint-Vincentiusziekenhuis te Antwerpen en bouwde de ombudsdienst uit tot een dienst bemiddeling voor alle partijen (patiënten, personeel en artsen). Deze dienst coördineerde hij over de drie GZA Ziekenhuizen en tien Woonzorgcentra met bijkomende focus op psychosociale ondersteuning. Op dit moment begeleidt hij alle kleine en grote veranderingsprocessen binnen deze voortdurend wijzigende context en werkt hij mee binnen Human Recources aan een leiderschapsacademie voor (medisch) leidinggevenden.
Artikel

VEILIG THUIS: multidisciplinaire aanpak van intrafamiliaal geweld en kindermishandeling onder één dak

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2018
Trefwoorden Family Justice Center, Multidisciplinary approach, Domestic Violence and Child abuse, Client-centered approach
Auteurs Pascale Franck
SamenvattingAuteursinformatie

    The Family Justice Centers are an international model where victims of domestic violence and child abuse can find all help needed under one roof. The FJCs are a collaboration of police, justice, welfare, help centers and authorities. The main target is empowering survivors of violence.
    The development of the FJC-model is situated in an evolution of the approach of these forms of violence, starting with the recognition of violence against women and child abuse towards a multidisciplinary and collaborative model starting from the needs of survivors of violence. The FJC-model is explained from a field worker point of view and further developments and expected evolutions are mentioned.


Pascale Franck
Pascale Franck is de co-director van het Family Justice Center te Antwerpen (vanuit de afdeling Justitiehuizen, departement WVG, Vlaamse overheid) en de vice-president van de European Family Justice Center Alliance. Zij werkt 27 jaar in het veld van intrafamiliaal geweld, seksueel geweld en kindermishandeling.

Luc Demeyere
Luc Demeyere is advocaat aan de Balie te Antwerpen, werkzaam bij Contrast, erkend bemiddelaar en redacteur van TMD.

Roger Ritzen
Roger Ritzen is advocaat aan de Balie te Breda-Middelburg (Nederland) en EU-Advocaat aan de Balie te Antwerpen. Tevens erkend bemiddelaar, erkend door de Federale Bemiddelingscommissie (België) en redacteur van TMD.
Artikel

Nieuw in België: Collaboratieve Onderhandelingen Wettelijk Geregeld

(New in Belgium: A Statutory Basis for Collaborative Negotiations)

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2018
Trefwoorden Collaboratieve onderhandelingen, Bemiddelingswet, conflictoplossing, België, Collaboratieve advocaat
Auteurs Willem Meuwissen
SamenvattingAuteursinformatie

    The ADR Act of 18 June 2018 provides for an insertion into the ‘Gerechtelijk Wetboek’ (Judicial Code), entitled ‘Collaboratieve onderhandelingen’ (Collaborative Negotiations), which came into force on 1 January 2019.


Willem Meuwissen
Willem Meuwissen is an attorney and accredited mediator with the Belgian Federal Mediation Commission and a member of the Belgian Association of Collaborative Professionals. He teaches negotiation and mediation at the universities of Antwerp and Brussels. He trains students becoming certified mediator at bMediaton and EMTPJ.

Martin Brink
Mr. dr. Martin Brink is advocaat bij Van Benthem & Keulen te Utrecht, en aldaar werkzaam op de praktijkgebieden Corporate Litigation, Fusies & Overnames en Geschillenoplossing. Hij promoveerde in 2008 aan de Universiteit Maastricht op het onderwerp Due Diligence en publiceerde veel over aspecten van het Ondernemingsrecht en over mediation. Hij doceert aan de Grotius Academie en is raadsheer-plaatsvervanger te ’s-Gravenhage.
Interview

Experimenteren met de vrederechter is de moeite waard!

Een gesprek met kantonrechter Rik Kruisdijk en vrederechter Lode Vrancken

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2018
Auteurs Emese von Bóné
Auteursinformatie

Emese von Bóné
Emese von Bóné is als rechtshistorica verbonden aan de Erasmus School of Law van de Erasmus Universiteit te Rotterdam.

    With a Belgian law of June, 18 2018, the principle of the voluntary nature of mediation was affected. A lot of critical comments can be made at this point. The scope of the obligation is not clear. Mandatory mediation raises the threshold to the court and has as effect that many cases are not handled in the most appropriate way. The bar doesn’t support the measure. Research is needed to find out if the new measure is justified.


Tom Wijnant
Tom Wijnant is assistent en doctoraatsonderzoeker aan de UGent. Zijn onderzoek legt de nadruk op de optimalisering van bemiddeling in België, met een focus op de faciliterende rol van de advocatuur.
Artikel

Access_open De Belgische evenwichtsoefening inzake de verplichte ADR-poging in het raam van een gerechtelijke procedure

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2018
Trefwoorden mandatory mediation, access tot justice, Belgian Council of State, ADR legislation june 18 2018
Auteurs Eric Lancksweerdt
SamenvattingAuteursinformatie

    This contribution examines how, when establishing the new Belgian legislation on the promotion of ADR, a delicate balance was sought between proponents and opponents of mandatory mediation. The Belgian government was in favour of compulsory mediation, but the Council of State, the High Council of Justice, members of parliament from the majority and the opposition, and representatives of professional organizations were opposed to it. A delicate compromise was found whereby the judge can impose a mediation, but if both sides are opposed to it, a mandatory mediation attempt is excluded.


Eric Lancksweerdt
Eric Lancksweerdt is hoofddocent aan de UHasselt en praktijkassistent aan de UAntwerpen. Zijn onderzoeksdomeinen zijn alternatieve conflictoplossing, burgerparticipatie, rechtspraktijk en ethiek, menselijke kwaliteiten in een juridische context.

Annie de Roo
Annie de Roo is associate professor of ADR and comparative law at Erasmus University Law School in Rotterdam, editor-in-chief of TMD, and vice chair of the exams committee of the Mediators Federation of the Netherlands MFN. She has published extensively on mediation and has inter alia been a Rapporteur three times for the European Commission on the use of mediation in employment disputes.

    In 2017, empirical research has been conducted at Ghent University regarding the attitude of Belgian lawyers on mediation in the current and future legal and social context. This article explains the background, goals and methodology of the research and unveils some of the results by sharing the first remarkable findings.


Tom Wijnant
Tom Wijnant is assistent en doctoraatsonderzoeker aan de UGent. Zijn onderzoek legt de nadruk op de optimalisering van bemiddeling in België, met een focus op de faciliterende rol van de advocatuur.

Herman Verbist
Herman Verbist is advocaat aan de Balie te Gent en te Brussel; erkend bemiddelaar, erkend door de Federale Bemiddelingscommissie in België en redactielid van TMD.

Roger Ritzen
Roger Ritzen is advocaat aan de Balie te Breda-Middelburg (Nederland) en EU-Advocaat aan de Balie te Antwerpen. Tevens erkend bemiddelaar, erkend door de Federale Bemiddelingscommissie (België) en redactielid van TMD.

Annie de Roo
Annie de Roo is associate professor of ADR and comparative law at Erasmus University Law School in Rotterdam, editor-in-chief of TMD, and vice chair of the exams committee of the Mediators Federation of the Netherlands MFN. She has published extensively on mediation and has inter alia been a Rapporteur three times for the European Commission on the use of mediation in employment disputes.

Rob Jagtenberg
Rob Jagtenberg is senior research fellow at Erasmus University and has published frequently on the relationship between public and private justice. He has been involved in research commissioned by the Worldbank, the Netherlands Council for the Judiciary, and various Dutch Ministries including the MoJ funded national project on court-connected mediation.
Artikel

Dispute Boards voor grote bouwprojecten en langetermijncontracten

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2017
Trefwoorden Geschillencommissies, Alternatief, Langetermijncontracten, Bouwsector
Auteurs William Buyse
SamenvattingAuteursinformatie

    Dispute Boards are an alternative ‘real time’ method to avoid disputes. If no settlement can be reached the board will issue a decision which is contractually binding for all parties involved. This way costly arbitrations or court procedures, which generally only start at the end of projects with negative effects for both employer and contractor, are avoided. DBs are especially suited for construction sites and longterm contracts. They have a positive effect on the total cost of the project and avoid delays in the handing over at the end of the project. FIDIC, ICC are already using a special DB-article in their general contract conditions. The Worldbank, JICA, the EIB and MDBs are also using this method when financing international investment projects. Setting up a DB with three members right from the start of a project seldom costs more than 1% of the contract price of the project.


William Buyse
William Buyse is burgerlijk bouwkundig ingenieur, voorzitter van KRID en officieel vertegenwoordiger van de DRBF in België, en zaakvoerder adviesbureau C.E.M. Consulting.
Artikel

Verslag evenement ‘Bemiddeling: alleen voor de happy few?’

Panelgesprek in het kader van FBC Mediation Week 2017 te Gent

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2017
Trefwoorden Panel Discussion, Ghent Court Of Appeal C.S., Happy Few
Auteurs Sara Goossens
SamenvattingAuteursinformatie

    On 16 October 2017 the Ghent Court of Appeal, the Court of First Instance East Flanders, House of Justice Ghent, Centre for Welfare Work East Flanders, House of Mediation, Mediationlink, Mediation-at-Work.be organised a paneldiscussion titled ‘Mediation: only for the happy few?’ as part of the Belgian FBC Mediation Week 2017. Central in the discussion was how and to what extent the access to mediation inside and outside the courts in Belgium can be improved. This question was addressed by the seven members of the panel, representing the various stakeholders involved in mediation. A view that was shared by all was that from a very early age human beings should be educated in how to deal with disputes.


Sara Goossens
Sara Goossens is directeur Justitiehuis Gent, departement Welzijn Volksgezondheid en Gezin, afdeling Justitiehuizen.

Annie de Roo
Annie de Roo is hoofdredacteur van TMD, hoofddocent aan de Erasmus Universiteit en vicevoorzitter van de examencommissie Stichting Kwaliteit Mediators. Zij heeft diverse malen als key expert voor de Europese Commissie meegewerkt aan projecten met name op het gebied van arbeidsrechtelijke mediation.
Artikel

Enforceability of mediation clauses in Belgium and the Netherlands

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2017
Trefwoorden Enforceability, Mediation clauses, contracts
Auteurs Ellen van Beukering-Rosmuller en Patrick Van Leynseele
SamenvattingAuteursinformatie

    In this article authors discuss (possible) legal means and methods aimed at making mediation clauses effective and/or enforceable. In particular Belgian and Dutch law are examined. In part attention is also paid to English, French and Italian law. Against the background of recent EU-legislation the validity of mediation clauses is discussed as well, with a focus on consumer related disputes. By reviewing US case law with regard to the duty to participate in good faith in the mediation process, the authors also outline the limits of this concept for the effectiveness of mediation clauses. The central theme of the enforceability of mediation clauses has been looked at both from a procedural as from a financial angle. Substantial differences can be noted between the Belgian and the Dutch approach towards what courts should do when dealing with a dispute in which parties have previously agreed to mediation. Belgian law provides in art. 1725 § 2 Judicial Code that the court, if so requested by the defendant, is in principle obliged to suspend the examination of the case until the mediation has taken place. According to current case law, the situation in the Netherlands is that mediation clauses are in principle not enforceable (Supreme Court 2006). Following the most recent legislative proposal regarding mediation (July 2016) the court should examine whether mediation can still have an added value in case one party refuses to take part in a mediation as provided for in a clause invoked by the other party, prior to (possibly) proposing mediation. Based on the plans repeatedly announced by the Belgian Minister of Justice, it is likely that there will soon be an amendment to the mediation provisions in the Judicial Code that will allow courts to ‘force’ mediation upon the parties, even in the absence of a mediation clause. If this becomes the rule, judges would be well advised to exercise this power with due care. In the authors’ opinion the Dutch approach (as suggested in the most recent legislative proposal) in connection with mediation clauses, consisting in having the court examine whether mediation may (still) have an added value for the parties, could serve as a good guideline for the Belgian judges to use.


Ellen van Beukering-Rosmuller
Ellen J.M. van Beukering-Rosmuller is Universitair Docent Burgerlijk Procesrecht, Universiteit Leiden, Faculteit der Rechtsgeleerdheid.

Patrick Van Leynseele
Patrick H. Van Leynseele is lid van de balies van Brussel en New York en partner in het Brussels advocatenkantoor DALDEWOLF, een referentie inzake ADR. Met als achtergrond het ondernemingsrecht werkt hij als litigator en arbiter in internationale zaken. Hij schreef verschillende artikels inzake mediation en Med-Arb in vooraanstaande juridische tijdschriften.

    Care providers establish often long term relationships with their clients. It is of paramount importance that the threshold for a complaint or dispute resolution is preferably low. Ideally this is not a ‘mini-trial’ in which care provider and client are opposed against each other, but a constructive dialogue at a round table guided by a skillful complaints officer. This is what has been introduced by the Healthcare Quality, Complaints and Disputes Act (the Wkkgz).
    The new complaint system introduced with the Wkkgz applies to care covered by the Chronic Care Act (WLZ), the Healthcare Insurance Act (ZVW) and optionally can also apply to care based on the Social Support Act (WMO 2015).
    In my opinion it is a missed opportunity that the legislator has not introduced a similar complaint procedure in the Youth Act, but instead has chosen the ‘mini-trial’ option here. Moreover, it is also confusing for care providers and clients to follow different complaints systems next to each other.
    Finally, in psychiatric care where decisions of care providers can interfere with the right to self-determination there is a separate complaint procedure with a role for the Family Court. For all other run-of-the mill issues also in the psychiatric care the Wkkgz complaint procedure applies.


Simona Tiems
Simona Tiems is advocaat gezondheidsrecht bij Legaltree.
Artikel

Geschilbeslechtingscommissies in het bijzonder onderwijs

Commissies van beroep, onderwijsidentiteitsontslagcommissie en cao-ontslagcommissie

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2017
Trefwoorden Geschilbeslechtingscommissie, Bijzonder onderwijs, Arbeidsrecht, Commissie van beroep
Auteurs Elmira van Vliet
SamenvattingAuteursinformatie

    This article is about the legal position (labor law) of employees in Dutch schools on a religious basis. Although the normal labor law is applicable in this situation, there are also some divergent regulations. Besides some history and background information, this article discusses some important recent developments in the involved commissions and the topics they can decide about. At last this article is about the legal status of the decisions of the commissions. Are they binding or not?


Elmira van Vliet
Elmira van Vliet is universitair docent aan de Erasmus School of Law, Rotterdam.
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