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Interview

De zoektocht naar evidence-based, people-centered justice

In gesprek met Sam Muller en Maurits Barendrecht van the Hague Institute for Innovation of Law (HiiL)

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 1 2020
Auteurs Rob Jagtenberg
Auteursinformatie

Rob Jagtenberg
Rob Jagtenberg is onder andere verbonden aan de Erasmus Universiteit en is TMD redactielid. Hij trad enkele malen op als rapporteur-generaal voor de Raad van Europa op het gebied van ADR/mediation.

Justus Hoefnagel
Justus Hoefnagel is Senior Associate at Allens en werkte van eind 2017 tot eind 2019 in Australië bij een advocatenkantoor in Perth, West-Australië, in het kader van een tweejarig secondment. Hij werkte daar mee aan de behandeling van procedures ter zake commerciële geschillen bij Australische rechtbanken.

    In this article Emese von Bóné discusses the main findings of a Netherlands research (report) into the origin and functioning of the Belgian justice de paix and the French juge de proximité, the successor of the French justice de paix. The report also provides avenues how this type of adjudication could be implemented in the Dutch administration of justice.


Emese von Bóné
Emese von Bóné is als rechtshistorica verbonden aan de Erasmus School of Law van de Erasmus Universiteit te Rotterdam.

Nadja Alexander
Nadja Alexander is Professor of Law (Practice) at Singapore Management University School of Law and Director of the Singapore International Dispute Resolution Academy (‘SIDRA’). She may be contacted at

Shouyu Chong
Shouyu Chong is a Researcher at SIDRA, and may be contacted at
Artikel

Ethical guidelines for mediators – the Austrian status quo

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2-3 2019
Trefwoorden Austria, Code of Conduct, Disciplinary Control, Ethical Guidelines
Auteurs Anne-Karin Grill
SamenvattingAuteursinformatie

    The Austrian mediation landscape is quite inhomogeneous, with no universally applicable framework in place to safeguard best practice standards in mediation. Any commitment of mediators to codes of conduct or ethical guidelines occurs on an entirely voluntary basis. Control mechanisms exist in the form of complaint bodies instituted at the level of Austrian mediation associations.


Anne-Karin Grill
Anne-Karin Grill is Attorney-at-Law and partner at Vavrovsky Heine Marth Rechtsanwälte and CEDR Accredited Mediator in Vienna, Austria.

    In this article, the author discusses mediation law and practice in Australia, with a focus on commercial disputes. Statistical data collected in several Australian jurisdictions suggest that mandatory referral works out positively. The author concludes with some observations as to the potential usefulness of the Australian model for court-referred mediation in Europe.


Justus Hoefnagel
Justus Hoefnagel is advocaat bij Linklaters LLP in Amsterdam en werkte van eind 2017 tot eind 2019 in Australië bij Allens, een advocatenkantoor in Perth, West-Australië, in het kader van een tweejarig secondment. Hij werkte daar mee aan de behandeling van procedures ter zake commerciële geschillen bij Australische rechtbanken.

Linda Reijerkerk
Linda Reijerkerk is MfN-erkend mediator, directeur van het opleidingsinstituut Centrum voor Conflicthantering, voorzitter van de Stichting Mediation in Milieu en Ruimtelijke Ordening en lid van de Standards Commission van het International Mediation Institute,
Artikel

Access_open Some thoughts about success fees for mediators

Variations on the theme: ‘The better it helps, the better it pays’ instead of ‘The longer it takes, the better it pays’.

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2019
Trefwoorden success fees, contingency fees, remuneration system, rules of ethics
Auteurs Patrick Van Leynseele
SamenvattingAuteursinformatie

    Traditionally, it has been taught, or prohibited, for mediators to charge ‘success fees’ or ‘contingency fees’ as remuneration for the work they do. This article argues that such overall prohibition lacks nuances. Mediation rules and rules of ethics for mediators should not prevent the parties and the mediators from agreeing on some sort of higher remuneration in case of successful outcome of the mediation. There are limits. In particular, making the mediator’s remuneration a percentage of the settlement amount should remain prohibited.
    However, if the mediator’s interests are aligned with those of the parties, which shall frequently be the case, there should be no blank prohibition for the mediator to charge higher fees in case of successful outcome of the mediation process.
    There is a need for the mediator to be fully transparent about the system he proposes, which includes explaining to the parties and securing their understanding of the pros and cons of the remuneration system he suggests.


Patrick Van Leynseele
Patrick Van Leynseele is attorney (Brussels and New York Bars), arbitrator, mediator and editor of this journal.
Artikel

Slovenia’s experience with mediation incentives

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2019
Trefwoorden mediation, court-annexed model, incentives, court backlog reduction
Auteurs Katarina Kresal
SamenvattingAuteursinformatie

    Slovenia realized very early that mediation as a form of a more flexible, consumer-friendly and interest-driven procedure can also be utilised as an effective means of court backlog reduction. The court-annexed mediation model was launched in 2001 without any regulatory framework as a pilot project at the District Court of Ljubljana. As a consequence of the successful pilot project court-annexed mediation was introduced into every first-instance and second-instance court. The main incentives for the mediation model were that it was free of charge, i.e. the costs of mediation were included into the court budgets, that it was performed by judges trained as mediators and that attorneys were included into the process at a very early stage. Mediation has become widely accepted, as the voluntary uptake by the parties is quite high and referral to mediation by judges against the will of litigants is rather an exception.


Katarina Kresal
Katarina Kresal is an Attorney and Founder and President of the European Centre for Dispute Resolution. As an ADR expert she specializes in designing mediation systems and ADR schemes.
Artikel

De nieuwe mindset van de collaboratieve advocaat

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2-3 2019
Trefwoorden Collaboratieve advocaten, Terugtrekkingsclausule, Diskwalificatieclausule, Collaboratief onderhandelen
Auteurs Wouter De Canck en Sofie Storms
SamenvattingAuteursinformatie

    The new Belgian law on collaborative conflict resolution installs a disqualification clause, which parties have to sign before starting the negotiations. If they cannot resolve their dispute, they agree to stop the negotiations in advance. What skills do the lawyers need to make collaborative conflict resolution a success?


Wouter De Canck
Wouter De Canck is advocaat aan de balie van Gent, erkend scheidingsbemiddelaar en erkend bemiddelaar in burgerlijke en handelszaken en medeoprichter van Rechto Verso, die juristen helpt om anders in een conflict te staan. Hij is gasttrainer bij Mediv.

Sofie Storms
Sofie Storms is erkend bemiddelaar in familiale en sociale zaken, getraind ‘collaboratief coach’ in Nederland, en medeoprichter van Rechto Verso, die juristen helpt om anders in een conflict te staan. Verder is zij consultant bij FrahanBlondé en gasttrainer bij Mediv.

    This research aims to contribute to the development of an adequate handling of the complex, conflictual family situation that occurs during a parental abduction. The following research question is answered: to what extent can the methods of conflict resolution – in the Belgian context – be optimized so that the interests of the child are guaranteed, in the light of the theoretical insights provided by Glasl’s conflict theory? Attention is paid to the limited effectiveness of legal procedures on the one hand and the mediation on the other. The method of de-escalation, developed by Glasl, offers a useful diagnostic tool for the conflict counsellor. In addition, the metaphor of the ladder he uses is extremely valuable as a tool for gaining insight into the mechanisms of conflict-escalation. A clear theoretical framework for the judiciary in the interpretation of an escalated conflict can lead to a better understanding of the possibilities and limits of cooperation between ex-partners, which benefits the best interests of the child.


Elise Blondeel
Elise Blondeel is doctoraatsstudent aan de Universiteit Gent in het domein van Strafrecht en Kinderrechten. Master in de Criminologie en gestart aan een doctoraat in de Rechten op 1 oktober 2018. Het doctoraat handelt over de wisselwerking tussen burgerlijk recht en strafrecht in zaken van internationale parentale ontvoering. Het doctoraat vindt plaats onder de supervisie van Prof. Dr. Wendy De Bondt.
Artikel

Conflictmanagement als toegevoegde waarde in de zorg(organisatie): een praktijkgetuigenis

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2018
Trefwoorden rechtstreekse communicatie en dialoog, beleving en verbinding, uitdaging en ontwikkeling
Auteurs Luc Van Bauwel
SamenvattingAuteursinformatie

    The hospital sector is not only confronted with the challenges of technical and digital medicine (AI), but also with the expectations of increasingly more talkative patients and their relatives. Luc Van Bauwel introduces you to and testifies about the way in which the ombudsman service of an important hospital group in Antwerp evolved from mere complaint handling as an ombudsservice on the basis of principles of mediation to anchoring the ideas in the liars of management, doctors and other employees; he gives an overview of how the professional ombudsman organized his self and how the surrounding other stakeholders perceived this relatively new ‘ombudsman’ service, which was established by law; how patients have experienced this form of conflict management in the past 15 years, which has been monitored inside the care institution twice in the last 15 years; in the end, he testifies how the acquired/gained trust has grown, as a result of which he now participates on board level in an active role from the very beginning of developing and implementing changes, in the ever-present processes of change, in particular aimed at the doctors associated with the organization.


Luc Van Bauwel
Luc Van Bauwel is verpleegkundige, systeempsychotherapeut en bemiddelaar. Hij heeft een sterke ervaring in klachtenmanagement en in het werken met psychosociale problemen op het werk binnen de ziekenhuiscontext. Voorheen werkte hij als hoofdverpleegkundige op de psychiatrische afdeling van het Sint-Vincentiusziekenhuis te Antwerpen en bouwde de ombudsdienst uit tot een dienst bemiddeling voor alle partijen (patiënten, personeel en artsen). Deze dienst coördineerde hij over de drie GZA Ziekenhuizen en tien Woonzorgcentra met bijkomende focus op psychosociale ondersteuning. Op dit moment begeleidt hij alle kleine en grote veranderingsprocessen binnen deze voortdurend wijzigende context en werkt hij mee binnen Human Recources aan een leiderschapsacademie voor (medisch) leidinggevenden.
Artikel

VEILIG THUIS: multidisciplinaire aanpak van intrafamiliaal geweld en kindermishandeling onder één dak

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2018
Trefwoorden Family Justice Center, Multidisciplinary approach, Domestic Violence and Child abuse, Client-centered approach
Auteurs Pascale Franck
SamenvattingAuteursinformatie

    The Family Justice Centers are an international model where victims of domestic violence and child abuse can find all help needed under one roof. The FJCs are a collaboration of police, justice, welfare, help centers and authorities. The main target is empowering survivors of violence.
    The development of the FJC-model is situated in an evolution of the approach of these forms of violence, starting with the recognition of violence against women and child abuse towards a multidisciplinary and collaborative model starting from the needs of survivors of violence. The FJC-model is explained from a field worker point of view and further developments and expected evolutions are mentioned.


Pascale Franck
Pascale Franck is de co-director van het Family Justice Center te Antwerpen (vanuit de afdeling Justitiehuizen, departement WVG, Vlaamse overheid) en de vice-president van de European Family Justice Center Alliance. Zij werkt 27 jaar in het veld van intrafamiliaal geweld, seksueel geweld en kindermishandeling.

Luc Demeyere
Luc Demeyere is advocaat aan de Balie te Antwerpen, werkzaam bij Contrast, erkend bemiddelaar en redacteur van TMD.

Roger Ritzen
Roger Ritzen is advocaat aan de Balie te Breda-Middelburg (Nederland) en EU-Advocaat aan de Balie te Antwerpen. Tevens erkend bemiddelaar, erkend door de Federale Bemiddelingscommissie (België) en redacteur van TMD.

    On 25 June 2018 the United Nations Commission on International Trade Law (UNCITRAL) finalised two instruments on international commercial settlement agreements resulting from mediation.
    This article presents an insider’s view of this process, from the inception of the project to its completion in 2018. It will present the different stages of this process, from the discussions on the proposal to the actual discussions and negotiations and their different phases, including the agreed main features of the two instruments.


Norel Rosner
Norel Rosner works in the Directorate General Justice and Consumers of the European Commission. He was involved in the UNCITRAL project on the enforceability of international commercial settlement agreements as negotiator on behalf of the European Union.

    On 20 December 2018, the Commission of UNCITRAL adopted the Model Law on International Commercial Mediation and International Settlement Agreements Resulting from Mediation, 2018 (amending the Uncitral Model Law on International Commercial Conciliation, 2002). On 20 December 2018 the General Assembly of the United Nations adopted the ‘United Nations Convention on International Settlement Agreements Resulting from Mediation’. Herman Verbist provides an overview of the Convention and the amended Model Law. This contribution ends with the complete Convention in Annex.


Herman Verbist
Herman Verbist is attorney at the Ghent and Brussels Bar, in Belgium (Everest Attorneys) and accredited mediator in civil and commercial matters by the Federal Mediation Commission in Belgium. He attends, since many years, the sessions of UNCITRAL Working Group II ‘Dispute Settlement’ (previously named ‘Arbitration and Conciliation’) as a member of the delegation of FICA (Forum for International Conciliation and Arbitration); he is also a Managing Director of FICA.
Artikel

An Introduction to the Singapore Convention on Mediation – Perspectives from Singapore

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2018
Trefwoorden Singapore Convention, Dispute resolution, Uncitral, Enforcement
Auteurs Nadja Alexander en Shouyu Chong
SamenvattingAuteursinformatie

    Following a retrospective of the road towards the Convention, incorporating some Singaporean inside views, the authors provide a detailed analysis of the envisaged grounds for refusal of mediated settlements. The authors also highlight various issues around the very concept, and proof, of mediation. These issues are fundamental, as only settlements ensuing from mediation are covered. Another significant aspect is the absence of any provisions pertaining to the status of agreements to mediate, the contract situated at the entry side of mediation.


Nadja Alexander
Nadja Alexander is Professor of Law (Practice) at Singapore Management University School of Law and Director of the Singapore International Dispute Resolution Academy (‘SIDRA’). She may be contacted at nadjaa@smu.edu.sg.

Shouyu Chong
Shouyu Chong is a Researcher at SIDRA, and may be contacted at sychong.2013@smu.edu.sg.

Annie de Roo
Annie de Roo is associate professor of ADR and comparative law at Erasmus University Law School in Rotterdam, editor-in-chief of TMD, and vice chair of the exams committee of the Mediators Federation of the Netherlands MFN. She has published extensively on mediation and has inter alia been a Rapporteur three times for the European Commission on the use of mediation in employment disputes.
Artikel

UNCITRAL and a New International Legislative Framework on Mediation

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2018
Trefwoorden Solving disputes, United Nations, Trade law, Uncitral
Auteurs Judith Knieper en Corinne Montineri
SamenvattingAuteursinformatie

    More than sixty years after the adoption of the New York Convention, UNCITRAL finalised at its annual session, in July 2018, an instrument akin to the New York Convention in the area of mediation: the United Nations Convention on International Settlement Agreements Resulting from Mediation (‘the Singapore Convention on Mediation’ or ‘the Convention’), which was adopted by the United Nations General Assembly on 20 December 2018. In addition, UNCITRAL adopted the UNCITRAL Model Law on International Commercial Mediation and International Settlement Agreements Resulting from Mediation, (2018, amending the Model Law on International Commercial Conciliation (2002); ‘the revised Model Law’).
    This contribution gives an overview of these two texts and their drafting process, starting with an overview of the works done by UNCITRAL over the past decades in the field of international mediation.


Judith Knieper
Judith Knieper is legal officer at the International Trade Law Division of the United Nations Office of Legal Affairs, which also serves as the Secretariat of UNCITRAL.

Corinne Montineri
Corinne Montineri is legal officer at the International Trade Law Division of the United Nations Office of Legal Affairs, which also serves as the Secretariat of UNCITRAL. The views expressed in this article are those of the authors and do not necessarily reflect the views of the Organization.
Interview

Experimenteren met de vrederechter is de moeite waard!

Een gesprek met kantonrechter Rik Kruisdijk en vrederechter Lode Vrancken

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2018
Auteurs Emese von Bóné
Auteursinformatie

Emese von Bóné
Emese von Bóné is als rechtshistorica verbonden aan de Erasmus School of Law van de Erasmus Universiteit te Rotterdam.
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