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Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement x Jaar 2014 x

Thabiso van den Bosch
Thabiso van den Bosch is advocaat bij Conway & Partners in Rotterdam en is lid van de redactie van TMD.

Bemiddeling in de rechtbank van koophandel Gent

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Trefwoorden Commercial court of Ghent, 5th chamber, case practice, active role of the judge
Auteurs Maria Bruggeman

    In the Commercial Court of Ghent a 5th chamber has been created in each division, with the view to proposing an alternative dispute resolution method, such as a conciliation in front of and with the assistance of the judge or a referral to an external meditation.
    The author points out that files can be directed to this chamber not only at the time of introduction of the court case but also at the time the procedural calendar is set after the respondent has filed the first written submission. Even after the pleadings and after an interlocutory judgment has been rendered, the 5th chamber of the Commercial Court can still refer the matter to an external mediation.
    All cases in the field of construction, internal companies disputes and commercial agency can also be automatically referred to this chamber.
    The author believes that is it not the task of a judge to act as a mediator because judges are trained to decide themselves about disputes and because they do not have enough time for a mediation. However, the creation of the 5th chamber could give a boost to external mediation knowing that 75% of the attempted mediations end successfully with a settlement.

Maria Bruggeman
Maria Bruggeman (1964) was 17 jaar lang advocaat, gespecialiseerd in administratief recht, met name in milieu- en stedenbouwwetgeving. Zo’n tien jaar geleden werd zij rechter, eerst in de rechtbanken van koophandel van Ieper en Veurne, daarna in de rechtbank van koophandel Oudenaarde, waar ze ook voorzitter werd. Onder haar impuls verbroederde de rechtbank van koophandel Oudenaarde met de rechtbanken van Rotterdam en Reims. Een soortgelijk project met Dublin wordt voorbereid. In het kader van de gerechtelijke hervorming schreef zij een vooruitstrevend beleidsplan, waarbij onder meer werd voorzien in gespecialiseerde kamers, rondreizende rechters en bemiddeling specifiek in kortgedingprocedures en ambtshalve opgelegd in het conclusieagenda. Ze gaf ook voordrachten over de responsabilisering van de cijferberoepers in het kader van de nieuwe WCO-wetgeving. Ze schreef artikels o.a. over het ‘New public management: meer dan de macht der statistieken’ (In Foro, 03, 2013). Sinds augustus 2014 is ze voorzitter van het project bemiddeling en geeft voordrachten over haar eigen praktijkervaringen met bemiddeling, o.a. op de studiedag balies Gent-Rijsel, samenwerking van bemiddelaars Caren genaamd en het Event Bemiddeling, organisatie van de Federale Bemiddelingscommissie, in samenwerking met o.a. het VOBA en het VOKA. Mevrouw Bruggeman is lid van Gemme International en publiceert er regelmatig haar bevindingen.

Stefaan Voet
Stefaan Voet is doctor-assistent aan de Faculteit Rechtsgeleerdheid aan de Universiteit Gent en advocaat bij de balie Brugge.

Burgemeester en mediation

Meningen over de toekomst van mediation als instrument voor behoorlijk bestuur

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Trefwoorden public administration, mediation, mayor, organizational development
Auteurs Ad Kil en Tanja de Jonge

    In recent years in The Netherlands around 120 mayors were trained as mediator. Focus of this multi method research was to collect the view of those mayors on – the future of - mediation as a tool in local public administration. More specific in conflicts with citizens, industry and other shareholders. Response rates on online survey was below standards but yield some descriptive aspects of this mayor group. Focus groups were informative. Mediation in local public administration is an accepted and successful phenomenon fact and will be further incorporated. Those mayors were pioneers and innovators but want to pass this method to organizational levels. One plead for incorporating principles and practice of mediation in all administrative processes and protocols.

Ad Kil
Ad Kil is emeritus hoogleraar Research Didactiek aan de Nyenrode Business Universiteit.

Tanja de Jonge
Tanja de Jonge is registeraccountant en auditor, research fellow aan de Nyenrode Business Universiteit en fractievoorzitter in de gemeenteraad van Barendrecht.

‘We’d better take a lawyer for that!’

On what companies expect of their external lawyers in conflict management

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Auteurs Dr. Jo B. Aschenbrenner, LL.M.

Dr. Jo B. Aschenbrenner, LL.M.
Dr. Jo B. Aschenbrenner, LL.M. is mediator and lawyer in Hamburg, vice director at the Bucerius Center on the Legal Profession (www.bucerius-clp.de) and Of Counsel at Hanefeld Rechtsanwälte (www.hanefeld-legal.com).

Een onderzoek naar reflexiviteit bij conflictmanagement

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Trefwoorden Conflictmanagement, reflexivity, strategy, dispute resolution clauses
Auteurs Luc Demeyere

    Managing commercial conflicts requires reflexivity: the description of the conflict influences the manner in which the conflict is handled, and changing this description may influence this approach and the desirable outcome. The Belgian law firm contrast was curious to find out more of different parameters influencing the manner in which a conflict is handled. It developed an in-dept questionnaire and submitted it to 40 participants. The findings of this research are commented.

Luc Demeyere
Luc Demeyere is advocaat aan de Balie te Antwerpen, werkzaam bij Contrast, erkend bemiddelaar en redacteur van TMD.

Ruim baan voor co-mediation

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 4 2014
Trefwoorden co-mediation, peer review, supervision, methods of co-mediation
Auteurs Drs. Lisette van der Lans en Drs. Anneke van Teijlingen

    How to make co-mediation to a success. About managing expectations, securing confidentiality and clarifying the role of the mediator and co-mediator to everybody involved. Many very good examples of co-mediation can be found in neighbourhood mediation, cross border mediation in child obduction cases, mediation in local government and in a normal, general mediation office.
    Reasons to choose for co-mediation are:

    • four eyes see more than two;

    • you can give each other feedback;

    • a starting mediator can gain experience without any risk for the client;

    • when emotions get high, parties can be split up.

    Reasons not to choose for co-mediation are:
    • lower revenues for the mediator;

    • problems with planning.

Drs. Lisette van der Lans
Drs. Lisette van der Lans is MfN-registermediator.

Drs. Anneke van Teijlingen
Drs. Anneke van Teijlingen is MfN-registermediator.

    ADR in Kenya is traceable to the pre-colonial era. Before colonial rule, African communities applied traditional justice systems in the resolution of disputes. Some of these traditional justice systems are what are formally called ADR. It is through the imposition of formal justice systems by the British that certain ADR mechanisms were recognised in Kenya. In recent times, ADR is one of the commonly used avenues in accessing justice in Kenya. ADR in Kenya is growing at an unprecedented rate courtesy of its recognition in law, inaccessibility of courts and tribunals, backlog of cases and increased commercial activities requiring the use of ADR processes. Consequently, there are efforts by government and the private sector aimed at promoting ADR in Kenya. These efforts suggest that the future of ADR in Kenya is promising. In this article, the authors discuss the growth, development and practice of ADR in Kenya highlighting some of the likely challenges and opportunities in its use.

Francis Kariuki
Francis Kariuki is a Lecturer at Strathmore University Law School.

Linet Muthoni
Linet Muthoni is the Executive Officer of the Strathmore Dispute Resolution Centre.

    Colombia has been a territory with some social and political difficulties which have affected several dynamics of the community as well as the legal security in almost all levels of the Colombian society. The alternative dispute resolution mechanisms arise as a response for all the gaps that such circumstances produce in the country and as useful tools to solve numerous disputes in different fields. The Chamber of Commerce of Bogotá, through its Arbitration and Conciliation Center founded in 1983, is making a permanent bet to support the Colombian citizens’ coexistence in the schools, in the neighbourhoods, in the companies that provide jobs as well as benefits to the city and to the whole country. Clever strategies have been developed through the years with three purposes: change the culture about the alternative dispute resolution methods, provide confidence in using them and change the way the people manage their conflicts.

Rafael Bernal Gutiérrez
Rafael Bernal Gutiérrez is director of the Arbitration and Conciliation Center of the Chamber of Commerce of Bogotá. His expertise in ADR counts more than 30 years. He has participated in the construction of legal frameworks for ADR in different countries all across Latin America. He is lecturer in ADR topics in Colombia and as well internationally.

The Use of Mediation in Tax Disputes – UK Position

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2014
Trefwoorden mediation, Tax disputes, HMRC, international arena
Auteurs Peter Nias en Nigel Popplewell

    The article looks at the background to the use of mediation as a tool for resolving tax disputes between the UK tax authorities (HMRC) and UK taxpayers. It explains HMRC's litigation and settlement strategy which comprises the broad structure within which HMRC must operate to resolve such disputes. It then looks at specific guidance published by HMRC dealing with ADR and mediation in particular. The operational elements of this guidance, and the authors practical experience of them are then described, as are their views, with the limitations of the process. Finally the authors look at the application of ADR in the international arena.

Peter Nias
Peter Nias is a barrister and CEDR accredited mediator. He is a member of Pump Court Tax Chambers in their ADR Unit, a member of CEDR’s Tax Panel of mediators and has collaborated with CEDR to create the Tax Disputes Resolution Hub. Until 2012 he was a partner and solicitor in the law firm of McDermott Will & Emery UK LLP, where he was head of the Tax Practice and its Tax Dispute Resolution Group. Since qualifying in 2010 as an CEDR Accredited Mediator, Peter has been focussing his time advising clients on mediation and premediation strategies for resolving tax disputes. He has been working with HMRC’s Dispute Resolution Unit in developing a collaborative dispute resolution (CDR) Programme for complementing their Litigation and Settlement Strategy.

Nigel Popplewell
Nigel Popplewell is a partner in law firm, Burges Salmon LLP. He is a Fellow of the Chartered Institute of Taxation, a CEDR Accredited Mediator, and deals with all aspects of UK tax, and disputes with UK tax authorities.

Mediation van belastinggeschillen in Nederland

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2014
Trefwoorden mediation, tax disputes, internal mediators, tax cases
Auteurs Roelof Vos

    In this publication Roelof Vos gives a summary of the current mediation practice in tax disputes between tax payers and the tax authorities in the Netherlands. As of 2005 the mediation practice in tax matters has grown slowly and is there as alternative for litigation in court. Vos explains the position of so-called internal mediators of the tax authorities, confidentiality in case of criminal offenses and he gives a few practical examples of mediation in tax cases.

Roelof Vos
Roelof Vos (1965) is MfN registermediator en advocaat bij Hertoghs Advocaten-belastingkundigen in Breda/Rotterdam. Vos heeft fiscaal recht gestudeerd aan de Rijksuniversiteit Groningen en na de ADR mediationopleiding te hebben gevolgd in Amsterdam is hij sinds 2008 registermediator. Vos is mediator – al dan niet via verwijzing door de rechterlijke macht – in zowel fiscale zaken als overige (financiële) zakelijke geschillen. Ook is Vos medeoprichter en bestuurslid van de Vereniging voor Fiscale Mediation.

    In his article, Jurgen Kuiper describes what rules will be included in the law governing mediation in disputes between the tax authorities and a taxpayer (and his or her tax adviser/lawyer) in the Netherlands, based on the draft law proposal initiated by Ard van der Steur, a member of the Dutch Parliament. Jurgen Kuiper describes when and how mediation is achieved, what else is regulated in relation to mediation, and who the mediator will be. He also describes what is new in the draft law proposal in comparison with the content of the mediation agreement which currently in practice is concluded between the tax authorities, the taxpayer (and his or her (tax) adviser/lawyer) and the mediator at the beginning of the mediation. Although the draft law proposal contains some new items, he expects that, in practice, the draft law will hardly make any difference when it comes to mediation in tax disputes. He also expects that regulation of mediation in tax disputes in the law might contribute to mediation in tax matters being taken more seriously.

Jurgen Kuiper
Jurgen Kuiper is als praktijkgroepmanager werkzaam in de algemene fiscale praktijk bij Loyens & Loeff N.V. Daarnaast is hij MfN-registermediator in mediations in conflicten tussen een belastingplichtige en de Belastingdienst en in zakelijke conflicten. Hij is voorzitter van de Vereniging voor Fiscale Mediation (VFM) en een van de auteurs van het boek Mediation in belastingzaken, Anders en effectief (Den Haag: Sdu Uitgevers 2013).

Fiscale bemiddeling in België: een curiosum?

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 3 2014
Trefwoorden Alternatieve geschillenoplossing, Bemiddeling (Gerechtelijk recht), Fiscale bemiddeling, Fiscale bemiddelingsdienst
Auteurs Wendy Hensen

    Wendy Hensen analyzes the current Belgian legislation on tax mediation from the perspective of the traditional mediation doctrine. This legislation is in no way connected to the general set of rules on mediation incorporated into the Judicial Code. The question arises whether an internal comparative study between the two separate schemes can shed more light on potential bottlenecks in the current regulation. A comparison reveals significant differences in regard to the importance attributed to certain key elements of mediation, namely the principles of voluntary participation, confidentiality, party self-determination as well as the involvement of an independent and impartial third party who uses mediation methods and techniques. The customary interpretation and understanding of the concept ‘mediation’ apparently doesn’t apply to tax mediation. A brief overview of the Dutch mediation practice in fiscal affairs shows that a more holistic approach, in respect of the aforementioned principles, is nonetheless possible.

Wendy Hensen
Wendy Hensen behaalde in 2008 een masterdiploma rechten aan de Katholieke Universiteit Leuven en vervolgens in 2009 een tweede masterdiploma forensica, criminologie en rechtspleging aan de Universiteit Maastricht. Zij startte haar loopbaan als advocaat aan de balie van Tongeren. Momenteel schrijft ze een doctoraatsthesis over bemiddeling en de gerechtelijke organisatie aan de Universiteit Hasselt. In 2013 heeft zij een erkende bemiddelingsopleiding gevolgd in burgerlijke en handelszaken.

Ken Andries
Ken Andries is advocaat bij Janson Baugniet te Brussel en redactielid van TMD.

Rob Jagtenberg
Rob Jagtenberg is docent aan de Erasmus Universiteit Rotterdam en redactielid van TMD.

Barbara Gayse
Barbara Gayse is attaché bij de Federale Bemiddelingscommissie en redactielid van TMD.

Interview met Kamerlid Ard van der Steur: de wetsvoorstellen bevordering mediation

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2014
Trefwoorden wetsvoorstellen, registermediator, kwaliteitseisen, rechtsbijstand
Auteurs Rob Jagtenberg en Herman Verbist

    Mr Ard van der Steur MP for the Dutch Liberals (VVD), has introduced three interconnected private member bills to anchor mediation more firmly into the Dutch legal system. This initiative grew out from dissatisfaction over the truly minimal implementation of EU Directive 2008/52 in the Netherlands. For one thing, the bill envisages stricter quality standards and registration requirements. Professional privilege, for instance, will only accrue to those who meet all requirements as Registermediators. Another interesting aspect of the bills concerns the duty for parties to indicate to court in the writ of summons whether mediation has been attempted, and if not, why not. If a legal question arises while a mediation is pending before a Registermediator, the latter may refer that question on behalf of the parties to a cantonal judge electronically, whereas proviso is made for the judge handing down judgment at short notice, in order not to interrupt the flow of mediation more than necessary. These are just some of the innovative aspects of the bills that are being discussed during this interview at the premises of the Dutch parliament.

Rob Jagtenberg
Rob Jagtenberg is docent aan de Erasmus Universiteit Rotterdam en redacteur van dit tijdschrift.

Herman Verbist
Herman Verbist is advocaat bij de balies te Gent en te Brussel, werkzaam bij Everest Advocaten, erkend bemiddelaar en redacteur van dit tijdschrift.

    In his column ‘Versterking alternatieve geschilbeslechting in consumentenzaken door richtlijn ADR en verordening ODR’ Koos Nijgh, head of the legal department of the ‘Stichting Geschillencommissies voor Consumentenzaken (SGC)’ gives an overview of how the SGC should anticipate the recent European legislative developments regarding ADR. After a brief summary on how the SGC functions, he analyses the European legislative demands and the policy the SGC has adopted. The author concludes that the impact of the new legislation is overseeable and that the SGC will do even better in the future.

Mr. Koos Nijgh
Mr. J. Nijgh is hoofd Juridische Zaken van de Stichting Geschillencommissies voor Consumentenzaken (SGC).

ADR en ODR voor consumentenzaken in beweging

Enige juridische implicaties van de Europese ADR-richtlijn en ODR-verordening voor het Nederlandse ADR-landschap

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2014
Trefwoorden consumentenzaken, ADR-richtlijn, ODR-verordering, implementatie Europese regels
Auteurs Eline Verhage

    Medio 2013 the European legislator adopted Directive 2013/11/EU (ADR Directive) and Regulation 524/2013 (ODR Regulation), both in the field of European consumer redress. The Directive and Regulation aim to promote the simple, fast and digital (out of court) resolution of consumer disputes. The Directive must be implemented no later than July 2015. This article describes some hurdles the Dutch legislator must overcome to successfully implement the Directive into the self-regulatory Dutch Consumer ADR system.

Eline Verhage
Eline Verhage is recentelijk civielrechtelijk afgestudeerd aan de Universiteit Leiden en thans bezig met het schrijven van een onderzoeksvoorstel teneinde te kunnen promoveren op het gebied van ADR en ODR.

Consumer Dispute Resolution (CDR) in Europe

Tijdschrift Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, Aflevering 2 2014
Trefwoorden Consumer Dispute Resolution, CDR, national cultures, CDR-models
Auteurs Naomi Creutzfeldt en Christopher Hodges

    This paper is a combination of the ‘Oxford study 2012’ (C. Hodges, I. Benöhr & N. Creutzfeldt-Banda, Consumer ADR in Europe, Oxford: Hart Publishing 2012) and subsequent publications about consumer dispute resolution in Europe. Recent EU legislation aims to establish a EU-wide framework for consumer alternative dispute resolution (CADR or CDR) schemes and a platform for online dispute resolution (ODR). This forces member states to revisit their existing CDR models and in some cases, to modernize their structures. Many member states face challenges of reform of existing systems by the directives implementation date of 2015. This paper will provide an overview of CDR, the development of current legislation and discuss some national examples. The paper concludes with comments about implementation of the directive and potential future direction.

Naomi Creutzfeldt
Naomi Creutzfeldt is ESRC Research Fellow at the Center for Socio-Legal Studies, University of Oxford.

Christopher Hodges
Christopher Hodges is Head of the CMS/Swiss Re Research Programme on Civil Justice Systems, Centre for Socio-Legal Studies, University of Oxford; Erasmus Professor of the Fundamentals of Private Law, Erasmus University, Rotterdam; Honorary Professor of the China University of Political Science and Law, Beijing; Guest Professor of Wuhan University, Wuhan; Life Member of Wolfson College, Oxford; Solicitor of the Senior Courts of England & Wales. Research funding is received from the international law firm CMS, the European Justice Forum and Swiss Reinsurance Company Limited.

Steven Brouwers
Steven Brouwers is erkend advocaat-bemiddelaar en docent PAO Bemiddeling aan de Universiteit Antwerpen.
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