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Artikel

De eigenzinnige burgerwacht

Normatieve praktijken als uitgangspunt voor evaluatie

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden Social practice, police, public administration, vigilante
Auteurs Simen Klok
SamenvattingAuteursinformatie

    Citizen engagement in public safety is increasing rapidly. This trend, also known as responsibilisation, causes new dilemmas for (local) goverments. This article is based on a case study on a local group in the Dutch municipality Neder-Betuwe. These vigilantes arrest suspects by using extensive and professional equipment. By using the theory of normative practices this article compares the practices of the vigilantes and the local police. Their attitude to themes as safety, community values and the core values of the Dutch rule of law differs. This puts pressure on cooperation between vigilantes and police officers.


Simen Klok
Simen Klok is werkzaam bij Politie Oost-Nederland.
Artikel

Digitale coproductie van preventie en opsporing met burgers

Een verkenning naar de contouren van een nieuw beleidsregime

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden Digitale coproductie, digitaal burgerschap, digitale buurtpreventie, digitale opsporing, Technologieregime
Auteurs Steven van den Oord en Ben Kokkeler
SamenvattingAuteursinformatie

    Over the years, the use of data and digital technology in neighbourhood watch groups for prevention and detection of crime and citizens initiatives to enhance public safety has increased due to social and technological changes of citizen participation in coproduction of safety and digitization of economy and society. This causes a transition towards a new technology regime, a shift from a ‘closed’ information and communication technology regime owned by governmental organizations towards (inter)national ‘open’ platforms, which in turn challenges the current policy regime. This transition creates new societal expectations and challenges, often with contrasting dynamics. For instance, citizens are becoming the so-called ‘eyes and ears’ for government in prevention and detection of crime in neighbourhoods, while professionals are increasingly expected to coproduce safety with citizens through new forms of prevention and detection. With the rise of data and digital technology such as platforms and applications citizens are increasingly enabled to take the lead and initiate collaboration and organize new forms of prevention and surveillance in their own neighbourhoods.
    Both in literature as in public policy practice, neighbourhood prevention and crime detection in general is addressed. However, less attention is spent on the role and impact of data and digital technology. We propose this is an issue because the emerging digital technology regime requires a new conceptual view wherein citizen initiatives are no longer perceived as merely instrumental to government interventions, but are understood as coproducers of public safety in their neighbourhoods, as part of a broader societal shift in which citizens are enabled by digital technology to organize their own data environments. Based on the introduction of digital coproduction, we illustrate four case examples to explain which opportunities for safety professionals and local governments arise to create a policy regime that suits the emerging digital technology regime.


Steven van den Oord
Steven van den Oord is werkzaam aan Avans Hogeschool ’s-Hertogenbosch.

Ben Kokkeler
Ben Kokkeler is is lector Digitalisering en Veiligheid aan Avans Hogeschool ’s-Hertogenbosch.
Artikel

Is digitale buurtpreventie een goed instrument voor burgeropsporing?

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden digital neighborhood watch, community crime prevention, crime reduction, surveillance, social control
Auteurs Jossian Zoutendijk en Krista Schram
SamenvattingAuteursinformatie

    It is often assumed that digital neighbourhood watch groups lead to more emergency calls and more arrests by the police. This article revolves around the question whether or not these groups actually contribute to reducing crime in the Netherlands. It does so by looking at recent studies and the results of researchers’ own ‘realist evaluation’ of the city of Rotterdam’s policy on digital neighbourhood watch. The latter includes a reconstruction of the program theory and ten case studies with different types of groups. The reconstruction of program theory revealed two main routes to crime reduction: 1) more emergency calls and more arrests by the police and 2) more social control. Chat histories have been studied and moderators, participants, non-participants and professionals were interviewed on their perception of active mechanisms and on the efficacy of their group. None of the respondents believed their group led to an increased number of arrests, but interviews and chat histories show that crime can be reduced by means of social control. Social control by neighbours limits the opportunity for crime and disturbs criminal acts. Other studies in the Netherlands support this finding. The article closes by putting digital neighbourhood watch in a citizen’s perspective with suggestions to improve the efficacy of digital neighbourhood watch groups and the notion that for citizens, crime reduction is not the only or principal goal.


Jossian Zoutendijk
Jossian Zoutendijk is werkzaam bij Hogeschool Inholland Rotterdam.

Krista Schram
Krista Schram is werkzaam bij Hogeschool Inholland Rotterdam.
Artikel

Datagedreven zicht op ondermijning in woonwijken

Een verkenning van de mogelijkheden om indicatoren te ontwikkelen om zicht te krijgen op ondermijning in woonwijken

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2020
Trefwoorden Ondermijning, indicatoren, leefbaarheid, georganiseerde criminaliteit, stadsontwikkeling
Auteurs Jonas Stuurman, Emile Kolthoff, Joost van den Tillaart e.a.
SamenvattingAuteursinformatie

    This contribution reports about a research in a medium-sized municipality on the possibilities of giving municipalities an instrument to determine at the earliest possible stage which neighborhoods are at (increased) risk of exposure to organized crime and its consequences. We are searching for indicators to measure that exposure to give direction to preventive measures. Our focus is on the erosion of structures and foundations of society as a result of activities of organized crime, eventually resulting in the infringement of the rule of law. It is therefore not about the phenomenon of organized crime itself, but about its effects on society. This requires clarification and measurability of the concept. In this first exploration, we focus on the following five manifestations of the effect of organized crime: The emergence of a subculture: not recognizing government authority; the emergence of takeover of power in the neighborhood; the emergence of vulnerable groups of citizens; the creation of the image: crime pays off; and the emergence of unfair competition.


Jonas Stuurman
Jonas Stuurman is docent bij de opleiding Integrale Veiligheidskunde van Avans Hogeschool te Breda en onderzoeker bij het lectoraat Ondermijning van het Expertisecentrum Veiligheid van Avans Hogeschool.

Emile Kolthoff
Emile Kolthoff is hoogleraar criminologie aan de Open Universiteit en lector Ondermijning bij het Expertisecentrum Veiligheid van Avans Hogeschool. Hij is hoofdredacteur van het Tijdschrift voor Veiligheid.

Joost van den Tillaart
Joost van den Tillaart is docent bij de opleiding Integrale Veiligheidskunde van Avans Hogeschool te Den Bosch.

Ben Kokkeler
Ben Kokkeler is lector Digitalisering en Veiligheid bij het Expertisecentrum Veiligheid van Avans Hogeschool.
Artikel

Psychosociale aspecten van crisismanagement: taken en uitdagingen voor bestuur en beleid

Een analyse van recente casuïstiek

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3-4 2019
Trefwoorden Crisisbeheersing, Bevolkingszorg, Psychosociale aspecten, Leiderschap
Auteurs Michel Dückers, Wera van Hoof en Jorien Holsappel
SamenvattingAuteursinformatie

    Crises and disasters can seriously affect the health, well-being and functioning of the people involved. From a governance perspective, it is important that public leaders and crisis managers are aware of what the psychosocial dimension of crisis management entails. The objective of the current contribution is to analyse dilemmas and challenges described in evaluations of crises that occurred in the Netherlands between 2012 and 2016. Thirty-six evaluations were analysed against the background of a theoretical framework combining crisis leadership tasks and psychosocial support principles along the crisis life cycle. Public leaders and crisis managers had to deal with classical crisis problems concerning coordination, collaboration and communication. Other recurring themes were linked to social media, and the tension between tasks such as meaning making (social recognition), account giving and learning. Moreover, the analysis illustrates how difficult it is to gain insight into the needs, problems and vulnerabilities of the individuals and groups affected.


Michel Dückers
Michel Dückers is programmaleider rampen en milieudreigingen bij Nivel – Nederlands instituut voor onderzoek van de gezondheidszorg.

Wera van Hoof
Wera van Hoof is beleidsadviseur en -‍onderzoeker bij ARQ Kenniscentrum Impact.

Jorien Holsappel
Jorien Holsappel is senior beleidsadviseur en -onderzoeker bij ARQ Kenniscentrum Impact.

Teun Eikenaar
Teun Eikenaar is antropoloog en werkzaam als postdoctoraal onderzoeker aan de Radboud Universiteit en de Nederlandse Defensie Academie.

    Like many other European countries the Netherlands experienced a major influx of refugees in the fall of 2015. A majority of the population supported providing shelter to the refugees, but not without worries and anxieties about the effects of that influx, which sometimes lead to limited, local forms of social unrest. A study was started to shed more light on the worries and fears that existed in the population, on the assumptions these were based upon and on whether these worries and fears could lead to social unrest on a larger scale. The study was explorative, based on an eclectic, multi methods approach. The findings show that worries and anxieties were not limited to those who were opposed to the influx of migrants, but existed among supporters as well. The worries and anxieties were of a diverse nature, on topics like security, livability, economics, perceived (in)justice and socio-cultural aspects of life. A clear, credible answer or policy from the government was missed. When compared to the findings of earlier studies on the influx of migrants, some worries and anxieties seemed closely connected to what might be expected, in other cases a distinct ‘disconnect’ was found. These could be understood however when distorting mechanisms were taken into consideration that have been described in studies of more general security perceptions. As the worries and anxieties on the influx of refugees resonated other existing worries, anxieties and fears in society, a ‘cocktail of concerns’ was created that, given the right trigger, could have led to social unrest on a larger scale.


Marnix Eysink Smeets
Marnix Eysink Smeets is Lector Publiek Vertrouwen in Veiligheid en Hoofd Onderzoeksgroep Recht & Veiligheid van Hogeschool Inholland.

Anoek Boot
Anoek Boot was tot april 2017 onderzoeker bij de Onderzoeksgroep Recht & Veiligheid van Hogeschool Inholland Rotterdam.
Artikel

De twitterende wijkagent en het veiligheidsgevoel van de burger

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2016
Trefwoorden Twitter, police, safety perceptions, communication, social media
Auteurs Imke Smulders, Wilbert Spooren en Emile Kolthoff
SamenvattingAuteursinformatie

    This article reports on a conceptual model that provides insight into the relationship between Twitter use by community policing officers and citizens’ safety perceptions. The model has been tested using data from a relatively large-scale survey study and these results are supporting the model. Furthermore, a small impact of Twitter use has been found on feelings of safety and judgments about the police. To confirm these findings, further research on a larger scale is necessary. To find out more about the exact positive and negative effects of Twitter use by community policing officers, a more experimental design is required.


Imke Smulders
Imke Smulders is als promovenda/onderzoeker verbonden aan de Radboud Universiteit Nijmegen en het Expertisecentrum Veiligheid van Avans Hogeschool. Ook is zij docent taal- en communicatievaardigheden aan de Juridische Hogeschool Avans-Fon‍tys. i.smulders@fontys.nl

Wilbert Spooren
Wilbert Spooren is hoogleraar Taalbeheersing van het Nederlands en verbonden aan het Centre for Language Studies (CLS) van de Faculteit der Letteren van de Radboud Universiteit. w.spooren@let.ru.nl

Emile Kolthoff
Emile Kolthoff is hoogleraar criminologie aan de Open Universiteit, en doet onderzoek bij Avans University en de VU Amsterdam. emile.kolthoff@ou.nl

    This paper focusses on the cultural aspects of rural policing by analyzing the stories of rural police officers. It shows that some central elements can be found in these stories. The core element of these stories is the constructed contrast with the imagined urban police: the rural police are said to be better integrated in the local communities, have more personal and direct relations with citizens, and have other strategies to solve problems. Rural officers often feel that they are seen and treated as inferior police. In contrast to this image they emphasize that they are more competent and have better methods of policing than the urban police, by avoiding the use of violence and escalation. These stories are an important way to construct an identity as rural police. They become more manifest at the moments that the specific identity of the rural police is under threaten.


Jan Terpstra
Jan Terpstra is hoogleraar criminologie aan de Radboud Universiteit te Nijmegen.
Artikel

Politie en burgers: van informatie delen naar volwaardige samenwerking

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0304 2015
Trefwoorden gebiedsgebonden politiewerk, burgerparticipatie, sociale media, participatieladder
Auteurs José Kerstholt, Arnout de Vries en Mirjam Huis in ’t Veld
SamenvattingAuteursinformatie

    Community oriented policing (COP) can be seen as a co-production between citizens and police (and other stakeholders) in increasing public safety. There is a broad range of projects to cooperate with citizens. We ordered these projects along two dimensions: level of co-production (informing/consulting, advising and co-creation) and domain (prevention, law and order, investigation and quality of life). Today, most initiatives are at the lowest rungs (informing and consulting), but social media provide new possibilities to involve citizens in a more direct and fast way. The effects of the various projects are mostly limited to psycho-social factors like experienced safety, feelings of control and legitimacy. However recent studies show that these factors may have an indirect effect on crime rate. Furthermore, as reducing crime rate was not the only goal for introducing COP effect studies should not be limited to crime rate but incorporate a broad range of indicators.


José Kerstholt
José Kerstholt is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.

Arnout de Vries
Arnout de Vries is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.

Mirjam Huis in ’t Veld
Mirjam Huis in ’t Veld is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.
Artikel

Burgerparticipatie en ‘crafting’ in het lokale veiligheidsbeleid

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2015
Trefwoorden neighbourhood professionals, crafting, citizen participation
Auteurs Marco van der Land en Bas van Stokkom
SamenvattingAuteursinformatie

    An increasingly large degree of ‘public craftsmanship’ is demanded from professionals working in neighborhoods where citizens actively participate in security issues. The central question in this article is what role these neighbourhood professionals – mostly civil servants, (community) police officers and welfare professionals – play in facilitating and supporting civic projects in the field of security, how they create their ‘own’ social order outside of the formal policy domain of the organizations involved, and how they keep the public interest in mind. On the basis of three types of neighbourhood based projects – Neighbourhood Watches, ‘The Neighbourhood Governs’, and Residential Budgets – questions about the improvising and ‘crafting’ work of professionals are explored in this article. Such work is much needed in order to successfully establish connections between the different parties involved, navigate between the interests of citizens and organizations, recruit civilians while simultaneously amending their aspirations and expectations, safeguard public interests and ensure the progress of projects. Some professionals back away from these additional tasks and responsibilities they are increasingly face with. In many neighbourhoods much more is required from professionals however than the traditional roles as they were once defined by police, welfare and municipal organizations. In particular, the ‘new’ crafting professionals need to be able to deal with unreasonable expectations of ‘angry citizens’ who tend to dominate citizen participation in local security issues, act impartially and be accountable to the larger public, show personality and street credibility, and, finally, be attentive to unequal outcomes with regard to the distribution of safety and security projects in neighborhoods and districts.


Marco van der Land
Marco van der Land is verbonden aan de Academie voor Bestuur, Recht en Veiligheid van de Haagse Hogeschool en hoofdredacteur van Tijdschrift voor Veiligheid.

Bas van Stokkom
Bas van Stokkom is verbonden aan de Leerstoel Veiligheid en Burgerschap van de Vrije Universiteit Amsterdam en het Centrum voor Ethiek van de Radboud Universiteit Nijmegen.
Artikel

De samenhang tussen fysieke en sociale veiligheid in theorie en praktijk

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2014
Trefwoorden safety, security, disciplinary boundaries, multidisciplinary collaboration, networked coordination
Auteurs Hanneke Duijnhoven, Kim van Buul-Besseling en Nathalie Vink
SamenvattingAuteursinformatie

    This article discusses the complex relations between the organizational fields of safety (i.e. disaster and crisis response) and security (i.e. crime prevention and public order), and the ways in which disciplinary and organizational boundaries make it difficult to come to a better integration or coordination in the safety and security domain. Based on results of a research project on cooperation and information-sharing between organizations in the fields of safety and security, the authors argue that it is not realistic to refer to safety and security as relatively independent fields. Instead, it would be more useful to approach it as a connected domain, encompassing both safety and security disciplines. Yet, the separation of the two fields is strongly embedded in the culture and responsibilities of organizations in these fields, which reinforces the disciplinary boundaries in the domain. Nevertheless, in the last few years it seems that there is an increasing recognition of the need for multidisciplinary collaboration in the safety and security domain. This paper explores possible directions for creating more coherence and integration in the safety and security domain. The authors believe that much progress can be made if key stakeholders in the safety and security domain are able to adopt a broader, multidisciplinary perspective when approaching safety and security events.


Hanneke Duijnhoven
Hanneke Duijnhoven is consultant bij TNO.

Kim van Buul-Besseling
Kim van Buul-Besseling is consultant bij TNO.

Nathalie Vink
Nathalie Vink is consultant bij TNO.
Artikel

Een terughoudende praktijk

Over de praktische vraagtekens bij het bestrijden van onveiligheidsgevoelens

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2014
Trefwoorden reducing fear of crime, reflective practitioners
Auteurs Remco Spithoven
SamenvattingAuteursinformatie

    Despite the international scientific inconclusiveness about the nature of the fear of crime, the strategic layer of the Dutch government aims to reduce the fear of crime in general by 2017. But their policy-goals were not accompanied with a plan how to realize them. Meanwhile, local practitioners claim to be in search of practical tools and substantive support how to fight back the public’s fear of crime. This study was aimed to feed the discussion with a constructive and realistic input from both the practitioners and the scientific view. The research question was: ‘What do local practitioners do against the public’s fear of crime and how can these activities be improved?’ 36 local practitioners from Dutch local municipalities, the police force and the public prosecutor were interviewed. Schön’s idea of the ‘reflective practitioner’ (1983) was the underlying argument to make practical knowledge about reducing the fear of crime explicit. The respondents from both institutional layers of local ‘policy advise’ and ‘policy implementation’ were quite reluctant about fighting back the public’s fear of crime. They aim to reduce the fear of crime in a doubtful and indirect way. Because many sources of the public’s fear of crime were unknown to them or were not in the reach of their professional activities. In this way, the interviewed local practitioners approach strongly aligned with the advice of international scientists to be reluctant and realistic about fighting back the public’s fear of crime. We advised an approach of ‘local fear of and worry about crime’ in dialog between international science and the interviewed local Dutch practitioners. The results of it will probably not contribute to quantitative policy goals at the national level, but rather to custom fit, qualitative improvements on the local level. This will probably be the most effective way to fight back the few tractable elements that make up the fear of crime.


Remco Spithoven
Remco Spithoven is promovendus bij de leerstoel Burgerschap en Veiligheid aan de Vrije Universiteit Amsterdam in samenwerking met het lectoraat Participatie en Maatschappelijke Ontwikkeling aan de Hogeschool Utrecht en docent Integrale Veiligheidskunde bij het Instituut voor Veiligheid aan de Hogeschool Utrecht.
Boekbespreking

Buurtregie met mate

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2014
Auteurs Remco Spithoven
Auteursinformatie

Remco Spithoven
Remco Spithoven is promovendus bij het lectoraat Participatie en Maatschappelijke Ontwikkeling van de Hogeschool Utrecht. Hij is tevens docent Integrale Veiligheidskunde bij het Instituut voor Veiligheid aan de Hogeschool Utrecht. E-mail: remco.spithoven@hu.nl
Artikel

Kiezen voor stadsrepublieken? Over administratieve afhandeling van overlast in de steden

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2 2013
Trefwoorden social disorder, incivility, governance, communal sanctions, Mayor
Auteurs Elke Devroe
SamenvattingAuteursinformatie

    The theme of governing anti-social behaviour and incivilities in the public space became more important on the policy and research agenda over the last twenty years. This article describes the law on incivilities in Belgium, namely the ‘administrative communal sanctions’ (GAS). This law is studied in a broader context of contemporary crime control and its organizing patterns. The development of the politics of behaviour can be explained by different characteristics of the period referred to as the late modernity. In the dissertation ‘A culture of control?’ (Devroe 2012) we studied the application and the concrete strategies behind the governance of incivilities on a national and on a city level. The incivility law broadened the competences of the Mayor and the city council especially in the completion of anti social behaviour and public disorder problems in his/her municipality. Instead of being dealt with on a traditional judicial way by the police magistrate, the Mayor can, by this law; himself lay on fines until maximum 250 euro. We mention ‘city republics’ as this punitive sanction became a locally assigned matter, which means that one municipality differs from another in their ‘incivility policy’. Due to the split up of competences of the Belgian state arrangements of 1988, each municipality finds itself framed in different political and organisational executive realities. In this view, Mayors can be called ‘presidents’ of their own municipality, keeping and controlling the process of tackling incivilities as their main responsibility and determining what behaviour had to be controlled and punished and what behaviour can be considered as normal decent behaviour in the public space. Problems of creating a ‘culture of control’, creating inequality for the poor, the beggars and the socially ‘unwanted’ can arise, especially in big cities.


Elke Devroe
Dr. Elke Devroe is Universitair Hoofddocent Criminologie bij het Instituut voor Strafrecht & Criminologie, Universiteit Leiden. E-mail: e.devroe@law.leidenuniv.nl

Diederik Cops
Dr. Diederik Cops is postdoctoraal onderzoeker aan het Leuvens Instituut voor Criminologie, KU Leuven, België. E-mail: Diederik.Cops@law.kuleuven.be
Artikel

Zijn veiligheidshuizen effectief?

Een onderzoek naar de stand van zaken

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2012
Trefwoorden Safety Houses, network effectiveness, governance, crime prevention, QCA
Auteurs Remco Mannak, Hans Moors en Jörg Raab
SamenvattingAuteursinformatie

    In the Netherlands ‘Safety Houses’ have been established, in which partner organizations in the field of criminal justice, crime prevention, law enforcement, public administration and social services collaborate in order to reduce crime and recidivism, and to increase public safety. This article examines why some Safety Houses are better in achieving these goals than others. The effectiveness of 39 Safety Houses is analyzed by means of QCA (qualitative comparative analysis). Results show two different paths leading to effective outcomes. Effective Safety Houses have been in existence for at least three years, show a high degree of stability and a centrally integrated collaboration structure. In addition, they either have considerable resources at their disposal or have been set up with a network administrative organization, where a neutral coordinator governs the network.


Remco Mannak
Remco Mannak MA MSC is promovendus aan het departement organisatiewetenschappen van Tilburg University. E-mail: r.s.mannak@uvt.nl

Hans Moors
Drs. Hans Moors is hoofd van de afdeling Veiligheid & criminaliteit, welzijn & zorg van IVA Beleidsonderzoek en Advies (Tilburg University). E-mail: j.a.moors@uvt.nl

Jörg Raab
Dr. Jörg Raab is universitair docent aan het departement Organisatiewetenschappen van Tilburg University.
Artikel

Agenten volgen via Twitter bevordert positieve beeldvorming, stimuleert de meldingsbereidheid en verandert de veiligheidsbeleving

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2 2012
Trefwoorden Twitter, community policing, transparency, perception, willingness to report
Auteurs Leon Veltman, Marianne Junger en Roy Johannink
SamenvattingAuteursinformatie

    Since November 2009, the regional police of Groningen facilitated their community officers with Twitter. According to the principles of community policing, they are enabled to shorten the distance between the police and citizens by giving them a direct connection. Such a connection should stimulate interaction, while at the same time it should make people feel more safe. In addition, Twitter also creates possibilities for the police to be transparent. Sharing of information should alter citizens’ perception towards the police.
    A comparison has been made, by using an online questionnaire, between followers and two kinds of non-followers. The effects of following twittering community officers have been demonstrated by using statistical analyses, taking into account relevant control variables. On the basis of these analyses it has been demonstrated that following a twittering community officer did not positively or negatively alter the perception of safety of their followers. However, an enhanced information position has made followers much more aware of local disorder and crime. Thanks to shared information about police actions to sustain and improve local safety and livability, followers’ perception of safety has not been altered negatively.
    Followers’ perception towards the police organization has been positively altered, thanks to the twittering community officers. Especially the sharing of information and involving citizens into local policing helps the police to alter the perception of citizens towards their organization. In addition, it has been shown that followers’ willingness to report has been improved. Thanks to the ease of use of Twitter and the shortened distance between the police and citizens, followers do frequently contact the police or a community officer to share some information, or to report some crime or disorder. However, it has been shown that Twitter should just be presented as complementary to existing ways to contact the police.


Leon Veltman
L. (Leon) Veltman MSc is adviseur beleid en onderzoek bij VDMMP Focus op veiligheid. E-mail: veltman@vdmmp.nl

Marianne Junger
Prof.dr. M. (Marianne) Junger is Professor Social Safety Studies aan de Universiteit Twente. E-mail: m.junger@utwente.nl

Roy Johannink
Drs. R. (Roy) Johannink MCDm is senior adviseur beleid en onderzoek bij VDMMP Focus.
Artikel

Bijzonder optreden bij openbare ordehandhaving

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2012
Trefwoorden governance, street-level-bureaucracy, exemplary urban practitioners, role models, preventive safety strategy in urban disorder
Auteurs Ton van der Pennen
SamenvattingAuteursinformatie

    This article is based on a research in which we are looking for exemplary urban professionals who seem to be successful in pursuing the social goals they set together with their partners. In urban disadvantaged neighbourhoods, it is not always the standard procedure that gets things done. In the Netherlands decades of urban renewal in its various forms have not solved problems permanently. This does not mean that success is never attained. What seems to have helped in some cases is the presence of a type of practitioner who goes beyond standard procedure. These are professionals, as the ‘casting cop’ we introduce in this article, who do not give up and who are able to succeed where others have failed. Most likely these are experienced practitioners who learned how to cope. Most likely they are actors who inspire others.What we ask is how these practitioners in urban districts do their job in controversial, politically sensitive policy processes that might develop in unintended and surprising ways. In other words we have as a central question: through what ways of working and relating do exemplary urban practitioner (try to) get things done?The professionals we call exemplary are not always taking the common routes to realize their goals. They will not automatically follow the routines of problem solving and because of that they can make a difference. They are critical about mainstream practices and try to find solutions starting from the perspectives of citizens. When we talk about ‘ways of working and relating’ we refer to the qualities these professionals put to use in the planning and decision making processes of urban renewal. It has to do with personal qualities like attitude and experience, but also with strategic skills such as networking with policy partners. ‘Getting things done’ means solving problems or better stated exploiting opportunities. More broadly is their aim to transform what is called ‘urban problem districts’ into ‘livable neighborhoods’.


Ton van der Pennen
Drs. A.W. (Ton) van der Pennen is senior onderzoeker aan het onderzoeksinstituut OTB van de TU Delft. E-mail: A.W.vanderPennen@tudelft.nl
Artikel

Veiligheid

Een almaar uitdijend concept

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2012
Trefwoorden problem definition, safety, security, queen’s speeches
Auteurs Sandra Resodihardjo en Anne Kors-Walraven
SamenvattingAuteursinformatie

    A number of authors claim that the Dutch government is using the words safety and security more often and more broadly. In this article we show that this is partly true. By studying the usage of the word safety in the Dutch queen’s speeches, we see that especially from 1999 onwards the speeches do contain more references to safety and security issues. Moreover, more and more topics are defined as a safety and security issue. However, this same study shows that a decline in the use of the words safety and security can be discerned from 2006 onwards. Ideas to understand these fluctuations are presented at the end of the article.


Sandra Resodihardjo
Dr. S.L. (Sandra) Resodihardjo is werkzaam als universitair docent bij het Institute for Management Research (opleiding Bestuurskunde), Faculteit der Managementwetenschappen, Radboud Universiteit, Nijmegen. E-mail: s.resodihardjo@fm.ru.nl

Anne Kors-Walraven
A.M. (Anne) Kors-Walraven, MSc is afgestudeerd aan het Instituut Bestuurskunde, Faculteit der Sociale Wetenschappen, Universiteit Leiden.
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