In this article a longitudinal effect study is described of resilience training Diamant. The training focuses in particular on adolescents with a dual identity who do not have work, are not enrolled in an education, feel unfairly treated (relatively deprived), have low self-esteem, and are at risk of social isolation. The training can be considered as a method to prevent development of criminal behaviour and possibly radicalisation. Certified trainers work with small groups of 10 to 15 adolescents to increase their resilience and help them finding their place in society. The present research focused on the following questions: (1) Does this training have a positive effect on self-esteem among the participants? (2) Does social isolation decrease as a consequence of the training? (3) Does the training reduce feelings of relative deprivation and help participants better deal with conflicts? Participants were interviewed before and halfway the training and directly after completing the training. A follow-up measurement three months after the end of the training examined effects on the longer term. In total 44 semi-structured interviews were held. Interviews were written out and coded using a two-step procedure: In the first step two researchers independently coded each interview. Second, when necessary, changes in the coding scheme were made. Then each interview was coded separately by the two researchers and disagreements were discussed until full agreement was reached. The results show that Diamant has a positive effect on self-esteem of participants. Also, participants overall showed an increase in connectedness to society. Third, Diamant reduced feelings of relative deprivation and participants indicated they could better deal with conflicts. Based on these results it is concluded that Diamant is effective in regard to its goals which were evaluated in this study. Limitations of the research and possibilities for future studies are discussed.

This article is based on a research in which we are looking for exemplary urban professionals who seem to be successful in pursuing the social goals they set together with their partners. In urban disadvantaged neighbourhoods, it is not always the standard procedure that gets things done. In the Netherlands decades of urban renewal in its various forms have not solved problems permanently. This does not mean that success is never attained. What seems to have helped in some cases is the presence of a type of practitioner who goes beyond standard procedure. These are professionals, as the ‘casting cop’ we introduce in this article, who do not give up and who are able to succeed where others have failed. Most likely these are experienced practitioners who learned how to cope. Most likely they are actors who inspire others.What we ask is how these practitioners in urban districts do their job in controversial, politically sensitive policy processes that might develop in unintended and surprising ways. In other words we have as a central question: through what ways of working and relating do exemplary urban practitioner (try to) get things done?The professionals we call exemplary are not always taking the common routes to realize their goals. They will not automatically follow the routines of problem solving and because of that they can make a difference. They are critical about mainstream practices and try to find solutions starting from the perspectives of citizens. When we talk about ‘ways of working and relating’ we refer to the qualities these professionals put to use in the planning and decision making processes of urban renewal. It has to do with personal qualities like attitude and experience, but also with strategic skills such as networking with policy partners. ‘Getting things done’ means solving problems or better stated exploiting opportunities. More broadly is their aim to transform what is called ‘urban problem districts’ into ‘livable neighborhoods’.