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Artikel

Internetbankieren: veiligheidspercepties van gebruikers

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2017
Trefwoorden Risicoperceptie, Online bankfraude, Slachtofferschap, Informatiebeveiliging
Auteurs Jurjen Jansen, Nicolien Kop en Wouter Stol
SamenvattingAuteursinformatie

    In today’s society, full use is made of online banking. This makes safety and security of online banking an important issue. Two significant threats to users of online banking in The Netherlands are phishing and malware attacks. In this study, an end-user perspective is adopted to study customers’ perceptions regarding safety and security of online banking. A unique feature to this study is that we explore – besides other predictor variables – the relationship between online banking fraud victimization and risk perception. We have made a distinction between three types of victimization: 1) self-experienced victimization, 2) victimization of acquaintances, such as family and friends, and 3) having heard of stories in the media about online banking fraud victimization. Based on a secondary analysis of data from 1200 Dutch users of online banking, collected through an online survey, we conclude that participants perceive their risk of online banking fraud to be small. In general, participants have little experience with victimization, both themselves (2.3%) and in social settings (29.6%). Three quarters of the respondents (75.6%) are aware of victimization of online banking fraud by means of media coverage. Direct and indirect victimization, however, have almost no influence on risk perception regarding online banking fraud. Risk perception is mainly determined by perceived vulnerability, that is, the estimated probability of becoming a victim of online banking fraud. Furthermore, perceived severity or impact of online banking fraud and the degree of trust in online banking contribute to some extent to risk perception. In total, 64.0% of variance in risk perception was explained by the predictors perceived vulnerability, perceived severity, locus of control, trust in online banking, (in)direct experiences with victimization (self, acquaintances and media) and demographic variables (gender, age, educational level and work status). The results of this study may help to improve communication about risks regarding online banking.


Jurjen Jansen
Jurjen Jansen is promovendus aan de Faculteit Cultuur- & Rechtswetenschappen van de Open Universiteit, Onderzoeker aan het Lectoraat Cybersafety van NHL Hogeschool en de Politieacademie.

Nicolien Kop
Nicolien Kop is lector Criminaliteitsbeheersing & Recherchekunde aan de Politieacademie.

Wouter Stol
Wouter Stol is bijzonder hoogleraar Politiestudies aan de Open Universiteit, lector Cybersafety aan de NHL Hogeschool en de Politieacademie.
Artikel

Spot on! Zelfredzaamheid en verwachtingen van burgers bij een black-out

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0304 2015
Trefwoorden Stroomonderbreking, Zelfredzaamheid, Actief burgerschap, Veerkracht
Auteurs Evelien De Pauw, Arne Dormaels en Marleen Easton
SamenvattingAuteursinformatie

    Since winter 2014, Belgian is faced with a possible rolling out of power. Blackouts come without any warning whilst the duration and cause of it is mostly unclear. Rolling outs are usually planned by utility companies to put small service areas without electricity, to cope with a high energy demand that the utility companies can’t supply. This rolling out plan can prevent a larger blackout and should make people aware of the consequences of a possible black-out.
    Given this situation, this paper presents the result of a study asking citizens about their self-efficacy and organizations of their own house hold to deal with possible blackouts. For this survey, 473 citizens have been interviewed in 2 Belgian cities. We asked about their own action to organize themselves and were looking at their expectations of the government.


Evelien De Pauw
Evelien De Pauw is assistent aan de UGent, opleiding bestuurskunde en publiek management, en verbonden als gastdocent aan de Vives Hogeschool, studiegebied sociaal agogisch werk, bachelor Maatschappelijke Veiligheid.

Arne Dormaels
Arne Dormaels is werkzaam bij het Innovatiecentrum voor Veiligheid, INNOS vzw en verboden aan de UGent, opleiding bestuurskunde en publiek management.

Marleen Easton
Marleen Easton is voorzitter van INNOS en als hoofddocent verbonden aan de UGent, opleiding bestuurskunde en publiek management.

    The economic analysis of (potential) disasters is an important method to determine the efficacy and efficiency of investments in disaster prevention and mitigation. The Dutch National Risk Assessment (NRA) provides an integrated, whole-of-government and all-hazard approach to Dutch national security. The strategy does not only intend to identify capacity gaps and define measures regarding individual threats and risks, but also to enhance capability planning and policy development concerning overall national security. The approach is multi-disciplinary and based upon scenarios which are evaluated and graded in terms of impact and likelihood according to a unified scoring method. Economic impact is one of the criteria in the NRA risk assessment methodology. This article provides a review of the (applied) scientific literature of the many economic tools and methods that have been used worldwide to estimate the (potential) impact of disasters and provides concrete applications at the micro and macro levels to Dutch cases and scenarios that were developed during the five annual cycles of the NRA's existence (2007-2011). We discuss pros and cons of applied methodologies.


Peter van Bergeijk
Peter van Bergeijk is hoogleraar Internationale economie en Macro-economie aan het International Institute of Social Studies van de Erasmus Universiteit.

Marcel Mennen
Marcel Mennen is algemeen secretaris van het Analistennetwerk Nationale Veiligheid en senior onderzoeker CBRN aan het Rijksinstituut voor Volksgezondheid en Milieu, Centrum voor Veiligheid te Bilthoven.
Artikel

Uitbreiding bevoegdheden ter handhaving van de openbare orde en veiligheid

Een versterking of verzwakking van de positie van de burgemeester?

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2010
Trefwoorden bestuurlijke handhaving, burgemeester, bestuurlijke bevoegdheden, openbare orde
Auteurs Arnt Mein
SamenvattingAuteursinformatie

    Lately, mayors’ powers for maintaining public order and safety have been considerably extended, and even more powers are in preparation. These powers must enable the mayor to act quickly against public order disturbances and security threats. The novelty is that the mayor may conditionally use and exercise these new powers preventively against groups of rioters. Their freedom of action and their privacy can also be considerably curtailed. This means these powers have to be used carefully and reluctantly. If the mayor overdoes the crimefighter role, he/she may lose the public’s confidence.


Arnt Mein
Mr. Arnt Mein is als onderzoeker verbonden aan het Verwey-Jonker Instituut en de vakgroep Criminologie van de Erasmus Universiteit Rotterdam. E-mail: AMein@verwey-jonker.nl.
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