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Artikel

Boulevard Zuid in Rotterdam: een onderzoek naar het vertrouwen van winkeliers in politie en gemeente

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2020
Trefwoorden shopkeepers, procedural justice, the Netherlands, ethnic minorities, performance theory
Auteurs Marc Schuilenburg, Laura Messie en Darnell de Vries
SamenvattingAuteursinformatie

    In this article, we analyze which aspects of performance theory and the procedural justice-based model are explaining the trust of shopkeepers in the police and local government. Utilizing a survey of 156 shopkeepers and 94 semi-constructed interviews with shopkeepers, which are located at the South Shopping Boulevard in Rotterdam (The Netherlands), the study finds that shopkeepers have a relatively high trust in the police and local government. This is surprising because various attempts in the past 30 years to revive the high street by the government have failed to improve its bad image, as dwindling visitor numbers, poor turnover, limited range of retailers, empty shops and high crime and offence levels show only too plainly. The findings also highlight that ethnic minority respondents have more trust in local government than Dutch shopkeepers. The explanation therefor is sought in the dual frame of reference theory.


Marc Schuilenburg
Marc Schuilenburg is universitair docent Strafrecht en Criminologie aan de Vrije Universiteit Amsterdam.

Laura Messie
Laura Messie, MSc was ten tijde van het initiële onderzoek masterstudente aan de Vrije Universiteit Amsterdam.

Darnell de Vries
Darnell de Vries, MSc was ten tijde van het initiële onderzoek masterstudente aan de Vrije Universiteit Amsterdam.
Artikel

Access_open Waarom melden burgers?

Individuele, sociale en institutionele drijfveren voor meldgedrag in het verleden en toekomstige meldingsbereidheid

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden reporting behavior, crime, citizen participation, psychological drivers, response efficacy
Auteurs Wendy Schreurs
SamenvattingAuteursinformatie

    Reports by citizens are a great source of information for the police. Local residents often know well what is going on in their neighborhood and which situations are suspicious. In this study, an online survey was conducted to investigate what drives citizens to report to the police. A wide range of individual, social and institutional drivers were explored. The results show that the more often people have reported anything to the police in the past, the higher their risk perception, self-efficacy, citizen participation and police legitimacy. Furthermore, participants with a higher degree of self-efficacy, response efficacy, trust in the police and police legitimacy appeared to be more willing to report in the future. An open question regarding what motivates people the most to report show that response efficacy (the idea to what extent reporting has an effect on increasing safety and reducing crime) and altruistic values (justice, to help society and punish the perpetrators) were mentioned most frequently.


Wendy Schreurs
Wendy Schreurs is werkzaam bij de Politieacademie.
Artikel

De eigenzinnige burgerwacht

Normatieve praktijken als uitgangspunt voor evaluatie

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden Social practice, police, public administration, vigilante
Auteurs Simen Klok
SamenvattingAuteursinformatie

    Citizen engagement in public safety is increasing rapidly. This trend, also known as responsibilisation, causes new dilemmas for (local) goverments. This article is based on a case study on a local group in the Dutch municipality Neder-Betuwe. These vigilantes arrest suspects by using extensive and professional equipment. By using the theory of normative practices this article compares the practices of the vigilantes and the local police. Their attitude to themes as safety, community values and the core values of the Dutch rule of law differs. This puts pressure on cooperation between vigilantes and police officers.


Simen Klok
Simen Klok is werkzaam bij Politie Oost-Nederland.
Artikel

Digitale coproductie van preventie en opsporing met burgers

Een verkenning naar de contouren van een nieuw beleidsregime

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden Digitale coproductie, digitaal burgerschap, digitale buurtpreventie, digitale opsporing, Technologieregime
Auteurs Steven van den Oord en Ben Kokkeler
SamenvattingAuteursinformatie

    Over the years, the use of data and digital technology in neighbourhood watch groups for prevention and detection of crime and citizens initiatives to enhance public safety has increased due to social and technological changes of citizen participation in coproduction of safety and digitization of economy and society. This causes a transition towards a new technology regime, a shift from a ‘closed’ information and communication technology regime owned by governmental organizations towards (inter)national ‘open’ platforms, which in turn challenges the current policy regime. This transition creates new societal expectations and challenges, often with contrasting dynamics. For instance, citizens are becoming the so-called ‘eyes and ears’ for government in prevention and detection of crime in neighbourhoods, while professionals are increasingly expected to coproduce safety with citizens through new forms of prevention and detection. With the rise of data and digital technology such as platforms and applications citizens are increasingly enabled to take the lead and initiate collaboration and organize new forms of prevention and surveillance in their own neighbourhoods.
    Both in literature as in public policy practice, neighbourhood prevention and crime detection in general is addressed. However, less attention is spent on the role and impact of data and digital technology. We propose this is an issue because the emerging digital technology regime requires a new conceptual view wherein citizen initiatives are no longer perceived as merely instrumental to government interventions, but are understood as coproducers of public safety in their neighbourhoods, as part of a broader societal shift in which citizens are enabled by digital technology to organize their own data environments. Based on the introduction of digital coproduction, we illustrate four case examples to explain which opportunities for safety professionals and local governments arise to create a policy regime that suits the emerging digital technology regime.


Steven van den Oord
Steven van den Oord is werkzaam aan Avans Hogeschool ’s-Hertogenbosch.

Ben Kokkeler
Ben Kokkeler is is lector Digitalisering en Veiligheid aan Avans Hogeschool ’s-Hertogenbosch.
Artikel

Is digitale buurtpreventie een goed instrument voor burgeropsporing?

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden digital neighborhood watch, community crime prevention, crime reduction, surveillance, social control
Auteurs Jossian Zoutendijk en Krista Schram
SamenvattingAuteursinformatie

    It is often assumed that digital neighbourhood watch groups lead to more emergency calls and more arrests by the police. This article revolves around the question whether or not these groups actually contribute to reducing crime in the Netherlands. It does so by looking at recent studies and the results of researchers’ own ‘realist evaluation’ of the city of Rotterdam’s policy on digital neighbourhood watch. The latter includes a reconstruction of the program theory and ten case studies with different types of groups. The reconstruction of program theory revealed two main routes to crime reduction: 1) more emergency calls and more arrests by the police and 2) more social control. Chat histories have been studied and moderators, participants, non-participants and professionals were interviewed on their perception of active mechanisms and on the efficacy of their group. None of the respondents believed their group led to an increased number of arrests, but interviews and chat histories show that crime can be reduced by means of social control. Social control by neighbours limits the opportunity for crime and disturbs criminal acts. Other studies in the Netherlands support this finding. The article closes by putting digital neighbourhood watch in a citizen’s perspective with suggestions to improve the efficacy of digital neighbourhood watch groups and the notion that for citizens, crime reduction is not the only or principal goal.


Jossian Zoutendijk
Jossian Zoutendijk is werkzaam bij Hogeschool Inholland Rotterdam.

Krista Schram
Krista Schram is werkzaam bij Hogeschool Inholland Rotterdam.
Artikel

Datagedreven zicht op ondermijning in woonwijken

Een verkenning van de mogelijkheden om indicatoren te ontwikkelen om zicht te krijgen op ondermijning in woonwijken

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2020
Trefwoorden Ondermijning, indicatoren, leefbaarheid, georganiseerde criminaliteit, stadsontwikkeling
Auteurs Jonas Stuurman, Emile Kolthoff, Joost van den Tillaart e.a.
SamenvattingAuteursinformatie

    This contribution reports about a research in a medium-sized municipality on the possibilities of giving municipalities an instrument to determine at the earliest possible stage which neighborhoods are at (increased) risk of exposure to organized crime and its consequences. We are searching for indicators to measure that exposure to give direction to preventive measures. Our focus is on the erosion of structures and foundations of society as a result of activities of organized crime, eventually resulting in the infringement of the rule of law. It is therefore not about the phenomenon of organized crime itself, but about its effects on society. This requires clarification and measurability of the concept. In this first exploration, we focus on the following five manifestations of the effect of organized crime: The emergence of a subculture: not recognizing government authority; the emergence of takeover of power in the neighborhood; the emergence of vulnerable groups of citizens; the creation of the image: crime pays off; and the emergence of unfair competition.


Jonas Stuurman
Jonas Stuurman is docent bij de opleiding Integrale Veiligheidskunde van Avans Hogeschool te Breda en onderzoeker bij het lectoraat Ondermijning van het Expertisecentrum Veiligheid van Avans Hogeschool.

Emile Kolthoff
Emile Kolthoff is hoogleraar criminologie aan de Open Universiteit en lector Ondermijning bij het Expertisecentrum Veiligheid van Avans Hogeschool. Hij is hoofdredacteur van het Tijdschrift voor Veiligheid.

Joost van den Tillaart
Joost van den Tillaart is docent bij de opleiding Integrale Veiligheidskunde van Avans Hogeschool te Den Bosch.

Ben Kokkeler
Ben Kokkeler is lector Digitalisering en Veiligheid bij het Expertisecentrum Veiligheid van Avans Hogeschool.
Artikel

Access_open Verborgen strijd in het veiligheidsdomein: over samenwerking tussen politie en gemeente bij de bestuurlijke aanpak van overlast en criminaliteit

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2019
Trefwoorden Interorganisationele samenwerking, Politie, Gemeenten, bestuurlijke aanpak, overlast en criminaliteit
Auteurs Renze Salet
SamenvattingAuteursinformatie

    In the Netherlands, over the past 25 years mayors have had an increasing number of formal powers, based on administrative law, to fight against crime and disorder. Now, the Dutch mayors have the power to impose a restraining order, to close houses in case of drugs and/or drugs trade, or to decline a request for a permit when it might be used for illegal activities.
    To implement these measures, the local government is highly dependent on (information provided by) the police. At this moment we do not have much information about this cooperation between local government and the police in the management of crime and disorder. This paper is based on an empirical study concerning this issue. It shows that the inter-organizational cooperation between local government and the police may differ strongly, however this cooperation still often depends on central factors and circumstances. An important factor is the (growing) distance between the police and local government in regard to the local approach of problems of crime and disorder. A significant number of local police officers concentrates mainly on the maintenance of law and order by criminal law enforcement instead of the implementation of administrative measures. As a result, local government is often unsatisfied about the contribution of the police. For example, the quality of the information provided by the police is often perceived as insufficient. In some cases local governments try to diminish the degree of interdependency with the police and to strengthen their own position in the local safety domain.


Renze Salet
Renze Salet is Universitair Docent Criminologie bij de vakgroep Strafrecht & Criminologie van de Radboud Universiteit (Faculteit Rechtsgeleerdheid).
Artikel

Komt een 112-melding bij de politie

Triage op de politie-meldkamer bij personen met verward gedrag

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2018
Trefwoorden Verwarde personen, Triage, Gevaar, passend vervoer, psycholance
Auteurs André Wierdsma, Yvette van Strien, Philip den Hollander e.a.
SamenvattingAuteursinformatie

    National thematic projects and local authorities aim to improve shelter and transport facilities for mentally disordered non-offenders. A pilot project in the south-western part of the Netherlands investigated the efficiency of psychiatric expertise in the triage process of the police emergency control room.
    To evaluate incoming emergency telephone calls in terms of the type of mentally disordered behavior, the sort and degree of dangerousness, and the urgency and type of response required.
    Between November 2016 and January 2017 social psychiatric nurses did weekend shifts on the emergency control room. Incoming telephone calls concerning public nuisance or disordered behavior were administered using the triage tool developed by the Dutch Association of Mental Health and Addiction Care. Nurses had access to regional information systems and were explicitly allowed to follow up on cases where continuity of care was an issue.
    A total of 155 calls were evaluated producing a representative image of calls concerning mentally disordered behaviour. Results show that this type of emergency calls is not overly frequent, in many cases not extremely urgent (response time target >1 hour: 67%), and about 65% could be followed up by the general practice centre or specialised (psychiatric) healthcare services. More than half (55%) of the emergency calls involved people previously in contact with psychiatric services. Most common types of danger were public disorder (28%) and suicide risk (21%). However, in 29% of cases type of danger was unclear and 14-20% of the triage tool was inconclusive.
    Triage by mental health specialists at the police emergency control room is not efficient because many cases are not very urgent and information quality is often too low to preclude street-triage. Yet screening and follow up of mentally disturbed persons can be improved by close collaboration between control room and psychiatric services.


André Wierdsma
André Wierdsma is universitair docent, afdeling psychiatrie aan het Erasmus MC.

Yvette van Strien
Yvette van Strien is adviseur acute zorg bij Traumacentrum ZuidWest-Nederland.

Philip den Hollander
Philip den Hollander is chef Meldkamer bij de Politie Rotterdam.

Aram van Reijsen
Aram van Reijsen is psychiater acute dienst bij Bavo-Europoort.
Artikel

Verstoorde veiligheidsbeleving

In gesprek met buurtbewoners over de ‘onveiligheid’ in hun buurt naar aanleiding van gestegen ‘gevoelens van onveiligheid’

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2017
Trefwoorden fear of crime, qualitative analysis, evidence based policy
Auteurs Remco Spithoven
SamenvattingAuteursinformatie

    The ‘fear of crime’ is a buzzword among citizens, media, politicians and professionals by now. But the phenomenon seems to be as intangible as it is important. The struggle of professionals with this concept is the result of a too wide and self-evident problem definition. This article contains an alternative approach. The focus is on disturbed fear of crime: a negatively changed and problematically experienced fear of crime on the level of the neighborhood.
    Through a review of the literature and previous research, we work towards this concept and apply it to the neighborhood of Kerckebosch in the municipality of Zeist in the Netherlands. As during 2014 the local quantitative indicators for ‘the fear of crime’ rose from 7% of the local population indicating to ‘sometimes feel unsafe’ to 22%, while the rest of the municipality remained quite stable. Additionally, several local professionals received complaints of multiple local inhabitants claiming to ‘feel unsafe’ in the neighborhood. Our research question was: What explanations for their ‘disturbed fear of crime’ do local inhabitants of the neighborhood Kerckebosch give?
    It was highly plausible that this local rise of the fear in Kerckebosch was connected to the social re-engineering of the neighborhood, but the exact nature of the quantitative rise was unclear. Therefore, we have interviewed 25 local inhabitants. Qualitative analyses showed the local rise of ‘the fear of crime’ to be the result of: (I) physical characteristics of the neighborhood; (II) events of burglary and intimidation from the past; (III) the presence of loitering youths and – primarily – (VI) a backlash of social integration as a side effect of the social re-engineering of the neighborhood. These qualitative explanations to the observed quantitative discontinuity led to several policy advises, which were based on international effect studies.


Remco Spithoven
Remco Spithoven is hoofddocent bij het Instituut voor Veiligheid en het lectoraat Kennisanalyse Sociale Veiligheid aan de Hogeschool Utrecht. Daarnaast is hij research-fellow bij de leerstoel Veiligheid en Veerkracht aan de Faculteit der Sociale Wetenschappen aan de Vrije Universiteit Amsterdam.
Artikel

De twitterende wijkagent en het veiligheidsgevoel van de burger

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2016
Trefwoorden Twitter, police, safety perceptions, communication, social media
Auteurs Imke Smulders, Wilbert Spooren en Emile Kolthoff
SamenvattingAuteursinformatie

    This article reports on a conceptual model that provides insight into the relationship between Twitter use by community policing officers and citizens’ safety perceptions. The model has been tested using data from a relatively large-scale survey study and these results are supporting the model. Furthermore, a small impact of Twitter use has been found on feelings of safety and judgments about the police. To confirm these findings, further research on a larger scale is necessary. To find out more about the exact positive and negative effects of Twitter use by community policing officers, a more experimental design is required.


Imke Smulders
Imke Smulders is als promovenda/onderzoeker verbonden aan de Radboud Universiteit Nijmegen en het Expertisecentrum Veiligheid van Avans Hogeschool. Ook is zij docent taal- en communicatievaardigheden aan de Juridische Hogeschool Avans-Fon‍tys. i.smulders@fontys.nl

Wilbert Spooren
Wilbert Spooren is hoogleraar Taalbeheersing van het Nederlands en verbonden aan het Centre for Language Studies (CLS) van de Faculteit der Letteren van de Radboud Universiteit. w.spooren@let.ru.nl

Emile Kolthoff
Emile Kolthoff is hoogleraar criminologie aan de Open Universiteit, en doet onderzoek bij Avans University en de VU Amsterdam. emile.kolthoff@ou.nl
Redactioneel

Politiecultuur als kernbegrip en discussiethema

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0203 2016
Auteurs Merlijn van Hulst, Jan Terpstra en Emile Kolthoff
Auteursinformatie

Merlijn van Hulst
Merlijn van Hulst is als universitair hoofddocent verbonden aan Tilburg University.

Jan Terpstra
Jan Terpstra is hoogleraar criminologie aan de Radboud Universiteit te Nijmegen.

Emile Kolthoff
Emile Kolthoff is hoogleraar criminologie aan de Open Universiteit, en doet onderzoek bij Avans University en de VU Amsterdam.
Artikel

Krachten op Straat: waar politiemensen uit putten en mee worstelen in hun alledaagse werk

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0203 2016
Trefwoorden Police culture, Meaning, focus groups, values
Auteurs Merlijn van Hulst, Gabriel van den Brink, Wiljan Hendrikx e.a.
SamenvattingAuteursinformatie

    This article scrutinizes the forces that are at play during the work of police officers in the Netherlands in order to unravel how they shape and give meaning to police officers’ workaday practice. By doing so, we contribute to scholarly debates in the fields of criminology and public administration and give a new impulse to the Dutch debate on policy culture. Using insights from the literatures on police culture, policing, police morality and police styles as theoretical background, an empirical study was conducted using fifteen focus groups with a total of 83 police officers working at street-level as main method of data collection. After analyzing the transcripts through an iterative coding process, four main forces that influence police officers’ workaday practice emerged from the data, partly confirming and partly expanding existing research: 1) environment and public; 2) group culture; 3) organization and its supervisors; and 4) personal factors. However, by acquiring a deeper understanding of these forces in relation to each other and to their workaday practice, police officers’ ‘moral resilience’ will increase: it will help them to act well-considered, strengthening their ability to explain the logic of their actions.


Merlijn van Hulst
Merlijn van Hulst is als universitair hoofddocent verbonden aan Tilburg University.

Gabriel van den Brink
Gabriël van den Brink is hoogleraar wijsbegeerte bij Èthos aan de Vrije Universiteit. Voorheen was hij lector aan de Politieacademie en hoogleraar maatschappelijke bestuurskunde aan Tilburg University.

Wiljan Hendrikx
Wiljan Hendrikx is PhD onderzoeker aan Tilburg University, waar hij onderzoek doet naar de professionele rolidentiteit van professionals in de zorg en het onderwijs in relatie tot veranderingen in de beleidscontext van beide sectoren.

Nicole Maalsté
Nicole Maalsté is als researcher, adviseur en publicist werkzaam bij Acces Interdit. Zij doet al 25 jaar onderzoek in moeilijk toegankelijke (drugs)milieus en ondersteunt met haar expertise over drugsmarkten het denkwerk van overheden, advocaten, belangenorganisaties en politieke partijen.

Bas Mali
Bas Mali is als docent-onderzoeker verbonden aan de School voor Hogere Politiekunde en aan de afdeling Onderzoek & Ontwikkeling van de Politieacademie.
Artikel

Normbeelden als alternatief voor politiecultuur: de integere, neutrale en loyale supercop

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0203 2016
Trefwoorden police culture, norm image, integrity, neutrality, loyalty
Auteurs Sinan Çankaya
SamenvattingAuteursinformatie

    This article argues that the notion of norm images does more justice to the complexity of the police organization. The notion of ‘police culture’ is heavily criticized for its homogenizing tendencies, monolithic connotations and stereotypical and negative evaluation of police work. Norm images have an analytical value, because (1) the images are contextualized within and connected to the rule of law, (2) the images are sufficiently analytically flexible for a situational and relational interpretation of the cultural processes within the police organization, and (3) the notion theoretically presupposes the resistance strategies of social actors against the norm images. The article illustrates the theoretical value of norm images by focusing on the dominant images of the ‘trustworthy’, ‘neutral’ and ‘loyal’ police officer.


Sinan Çankaya
Sinan Çankaya is universitair docent op de afdeling Bestuurswetenschappen & Politicologie van de Vrije Universiteit Amsterdam.

    This paper focusses on the cultural aspects of rural policing by analyzing the stories of rural police officers. It shows that some central elements can be found in these stories. The core element of these stories is the constructed contrast with the imagined urban police: the rural police are said to be better integrated in the local communities, have more personal and direct relations with citizens, and have other strategies to solve problems. Rural officers often feel that they are seen and treated as inferior police. In contrast to this image they emphasize that they are more competent and have better methods of policing than the urban police, by avoiding the use of violence and escalation. These stories are an important way to construct an identity as rural police. They become more manifest at the moments that the specific identity of the rural police is under threaten.


Jan Terpstra
Jan Terpstra is hoogleraar criminologie aan de Radboud Universiteit te Nijmegen.
Artikel

Politie en burgers: van informatie delen naar volwaardige samenwerking

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0304 2015
Trefwoorden gebiedsgebonden politiewerk, burgerparticipatie, sociale media, participatieladder
Auteurs José Kerstholt, Arnout de Vries en Mirjam Huis in ’t Veld
SamenvattingAuteursinformatie

    Community oriented policing (COP) can be seen as a co-production between citizens and police (and other stakeholders) in increasing public safety. There is a broad range of projects to cooperate with citizens. We ordered these projects along two dimensions: level of co-production (informing/consulting, advising and co-creation) and domain (prevention, law and order, investigation and quality of life). Today, most initiatives are at the lowest rungs (informing and consulting), but social media provide new possibilities to involve citizens in a more direct and fast way. The effects of the various projects are mostly limited to psycho-social factors like experienced safety, feelings of control and legitimacy. However recent studies show that these factors may have an indirect effect on crime rate. Furthermore, as reducing crime rate was not the only goal for introducing COP effect studies should not be limited to crime rate but incorporate a broad range of indicators.


José Kerstholt
José Kerstholt is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.

Arnout de Vries
Arnout de Vries is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.

Mirjam Huis in ’t Veld
Mirjam Huis in ’t Veld is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.
Artikel

Burgerparticipatie en ‘crafting’ in het lokale veiligheidsbeleid

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2015
Trefwoorden neighbourhood professionals, crafting, citizen participation
Auteurs Marco van der Land en Bas van Stokkom
SamenvattingAuteursinformatie

    An increasingly large degree of ‘public craftsmanship’ is demanded from professionals working in neighborhoods where citizens actively participate in security issues. The central question in this article is what role these neighbourhood professionals – mostly civil servants, (community) police officers and welfare professionals – play in facilitating and supporting civic projects in the field of security, how they create their ‘own’ social order outside of the formal policy domain of the organizations involved, and how they keep the public interest in mind. On the basis of three types of neighbourhood based projects – Neighbourhood Watches, ‘The Neighbourhood Governs’, and Residential Budgets – questions about the improvising and ‘crafting’ work of professionals are explored in this article. Such work is much needed in order to successfully establish connections between the different parties involved, navigate between the interests of citizens and organizations, recruit civilians while simultaneously amending their aspirations and expectations, safeguard public interests and ensure the progress of projects. Some professionals back away from these additional tasks and responsibilities they are increasingly face with. In many neighbourhoods much more is required from professionals however than the traditional roles as they were once defined by police, welfare and municipal organizations. In particular, the ‘new’ crafting professionals need to be able to deal with unreasonable expectations of ‘angry citizens’ who tend to dominate citizen participation in local security issues, act impartially and be accountable to the larger public, show personality and street credibility, and, finally, be attentive to unequal outcomes with regard to the distribution of safety and security projects in neighborhoods and districts.


Marco van der Land
Marco van der Land is verbonden aan de Academie voor Bestuur, Recht en Veiligheid van de Haagse Hogeschool en hoofdredacteur van Tijdschrift voor Veiligheid.

Bas van Stokkom
Bas van Stokkom is verbonden aan de Leerstoel Veiligheid en Burgerschap van de Vrije Universiteit Amsterdam en het Centrum voor Ethiek van de Radboud Universiteit Nijmegen.
Artikel

Weet wat je tweet

Het gebruik van Twitter door de wijkagent en het vertrouwen in de politie

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2014
Trefwoorden social media, Twitter, police, confidence, trust, community policing
Auteurs Dick Roodenburg en Hans Boutellier
SamenvattingAuteursinformatie

    Community policing is a common strategy in the Dutch police organization: working in a geographically bounded area, in close proximity and engagement with the local population. The use of Twitter by local police-officers is an increasingly popular way of communicating in this context. Prior research has indicated that there is a positive relation between the use of Twitter by the local police officer and citizens’ confidence in the police. But what factors determine this confidence and how can it be strengthened by using Twitter? This article examines the nature of police tweets and shows how tweets can contribute to improving the degree of confidence between citizens and the police. To determine what factors influence confidence we made use of the model of trust and confidence by Jackson and Bradford. This model differentiates between ‘effectiveness’, ‘fairness’, and ‘engagement’. These three factors are used to explore the way tweets might influence confidence in policing. The empirical research included interviews with three police officers who twitter actively, as well as interviews with 30 ‘followers’ living in the neighbourhood where the police officer works. Also an analyses has been carried out of the tweets made by the police officers in one year, 3.506 tweets in total, by categorizing the tweets according to the model of Jackson and Bradford. We conclude that the model of Jackson and Bradford is useful to explore the possible relationship between the use of Twitter and citizens confidence in the police. Using Twitter by the local police officers seems to make a possible contribution to the degree of confidence in the police. Our categorization of Twittermessages allowed us to give practical recommendations to local police officers how to use Twitter in order to improve confidence among citizens. The data also suggest that followers appreciate the fact that local police officers show their knowledge of current affairs in the neighbourhood.


Dick Roodenburg
Dick Roodenburg is beleidsadviseur en coördinator integrale veiligheid bij de gemeente De Ronde Venen (Utrecht).

Hans Boutellier
Hans Boutellier is bijzonder hoogleraar Veiligheid en Burgerschap aan de Vrije Universiteit Amsterdam en lid van de raad van bestuur van het Verwey-Jonker Instituut.
Artikel

Een terughoudende praktijk

Over de praktische vraagtekens bij het bestrijden van onveiligheidsgevoelens

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2014
Trefwoorden reducing fear of crime, reflective practitioners
Auteurs Remco Spithoven
SamenvattingAuteursinformatie

    Despite the international scientific inconclusiveness about the nature of the fear of crime, the strategic layer of the Dutch government aims to reduce the fear of crime in general by 2017. But their policy-goals were not accompanied with a plan how to realize them. Meanwhile, local practitioners claim to be in search of practical tools and substantive support how to fight back the public’s fear of crime. This study was aimed to feed the discussion with a constructive and realistic input from both the practitioners and the scientific view. The research question was: ‘What do local practitioners do against the public’s fear of crime and how can these activities be improved?’ 36 local practitioners from Dutch local municipalities, the police force and the public prosecutor were interviewed. Schön’s idea of the ‘reflective practitioner’ (1983) was the underlying argument to make practical knowledge about reducing the fear of crime explicit. The respondents from both institutional layers of local ‘policy advise’ and ‘policy implementation’ were quite reluctant about fighting back the public’s fear of crime. They aim to reduce the fear of crime in a doubtful and indirect way. Because many sources of the public’s fear of crime were unknown to them or were not in the reach of their professional activities. In this way, the interviewed local practitioners approach strongly aligned with the advice of international scientists to be reluctant and realistic about fighting back the public’s fear of crime. We advised an approach of ‘local fear of and worry about crime’ in dialog between international science and the interviewed local Dutch practitioners. The results of it will probably not contribute to quantitative policy goals at the national level, but rather to custom fit, qualitative improvements on the local level. This will probably be the most effective way to fight back the few tractable elements that make up the fear of crime.


Remco Spithoven
Remco Spithoven is promovendus bij de leerstoel Burgerschap en Veiligheid aan de Vrije Universiteit Amsterdam in samenwerking met het lectoraat Participatie en Maatschappelijke Ontwikkeling aan de Hogeschool Utrecht en docent Integrale Veiligheidskunde bij het Instituut voor Veiligheid aan de Hogeschool Utrecht.

Marco van der Land
Marco van der Land is universitair docent bij de afdeling Bestuurswetenschappen en Politicologie van de Vrije Universiteit Amsterdam en onderzoeker bij de leerstoel Veiligheid en Burgerschap aldaar. Hij is tevens hoofdredacteur van het Tijdschrift voor Veiligheid.
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Tijdschrift Tijdschrift voor Veiligheid, Aflevering 1 2014
Auteurs Remco Spithoven
Auteursinformatie

Remco Spithoven
Remco Spithoven is promovendus bij het lectoraat Participatie en Maatschappelijke Ontwikkeling van de Hogeschool Utrecht. Hij is tevens docent Integrale Veiligheidskunde bij het Instituut voor Veiligheid aan de Hogeschool Utrecht. E-mail: remco.spithoven@hu.nl
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